Dedicated Registered Medical Assistant with expertise in medical terminology and HIPAA compliance. Proven ability to enhance patient education and streamline communication among healthcare teams, contributing to improved patient care outcomes.
Work History
Registered Medical Assistant
3 Years 8 Months
Advanced Gynecology Specialists of Reno | 11.2022 - 07.2026
Implemented electronic health record systems, improving data accuracy and accessibility for patient information management.
Coordinated with healthcare team members to streamline communication and improve patient care protocols.
Developed patient education materials that increased understanding of preventive care measures among diverse populations.
Call Center Specialist
8 Months
Northern Nevada Medical Center | 03.2022 - 11.2022
Managed high-volume inbound calls to address patient inquiries and schedule appointments.
Collaborated with healthcare teams to ensure accurate patient information and service delivery.
Utilized electronic health record systems to maintain up-to-date patient data and documentation.
Trained new staff on call center protocols and customer service best practices.
Registered Medical Assistant
8 Years 2 Months
Women's Wellness Center | 01.2014 - 03.2022
Administered patient assessments and collected vital signs to assist healthcare providers effectively.
Educated patients on treatment plans, medications, and health management to promote wellness and compliance.
Scheduled appointments and managed patient flow to optimize office operations and enhance service delivery.
Prepared examination rooms and ensured proper sterilization of instruments to maintain high safety standards.