Tal Gorovoi
Chicago,IL
Summary
Sales-oriented professional with over eight years of customer service experience. Aiming to use my knowledge, drive, and skills to fill the Entry Level Inside Sales position at Healthworks.
Overview
9
9
years of professional experience
Work History
Reservations Agent
Auto Europe
01.2019 - Current
- Assist travel agents with planning vacation reservations for their clients through phone and email communications.
- Successfully book reservations for the clients and increase company sales.
- Provide excellent customer service to agents and their clients from the beginning steps of planning through their return home.
- Assist with booking travel insurance.
Shift Supervisor
Potbelly's Sandwich Shop
09.2016 - 12.2018
- Provided supervision of team on duty by ensuring completion of tasks as assigned.
- Provided excellent customer service while remaining professional.
Associate trainer
Panera Bread
08.2014 - 09.2016
- Trained new and existing employees in multiple areas, from food preparation and safety to customer service.
- Responsible for monitoring of each employee’s training performance to identify and correct potential deficits.
Education
Associates in Arts -
College of Lake County
Grayslake, IL12.2021
Skills
- Customer Service
- Problem Solving
- Sales Experience
- Computer Proficiency
- Interpersonal communication
- Desire to help others
Languages
English
Full Professional
Russian
Professional Working
Timeline
Reservations Agent
Auto Europe
01.2019 - Current
Shift Supervisor
Potbelly's Sandwich Shop
09.2016 - 12.2018
Associate trainer
Panera Bread
08.2014 - 09.2016
Associates in Arts -
College of Lake County
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