Talacia Arnold
Phoenix,Arizona
Summary
An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Overview
11
11
years of professional experience
Work History
Customer Service
Trutech Wildlife
01.2018 - 06.2024
- Answering general inquires about the services offered, taking high volume inbound calls, processing payments. Transferring calls, scheduling for a technician to come out. Giving ETA’s.
Customer Service
Cognizant
01.2017 - 01.2018
- typing letters/sending emails, organize desk area, provide customer service, giving customers information about there health insurance.
Reservationist
Transdev
12.2015 - 01.2017
- Answer inquiries, inform clients of travel information, make and confirm reservations, plan routes and itineraries, prepare customer invoices
Receptionist
King J's
05.2013 - 12.2015
- Direct and accompany visitors and business representatives, answer multi-line switchboard, transfer calls, page employees, take accurate detailed messages
Education
Bachelor Of Nursing - General Studies
Chandler/Gilbert Community College
Gilbert, AZEsthetician -
B5 Beauty School
Mesa, AZ10.2023
General - Nursing
Highland High School
Gilbert, AZ05.2010
Skills
- Customer service expertise
- Window Customer Service
- IT Customer Service
- Exceptional customer service
- Effective customer service
- Excellent customer service
- Strong customer service
- Healthcare Customer Service
- Customer Service and Communication Skills
Timeline
Customer Service
Trutech Wildlife
01.2018 - 06.2024
Customer Service
Cognizant
01.2017 - 01.2018
Reservationist
Transdev
12.2015 - 01.2017
Receptionist
King J's
05.2013 - 12.2015
Bachelor Of Nursing - General Studies
Chandler/Gilbert Community College
Esthetician -
B5 Beauty School
General - Nursing
Highland High School
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