An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Overview
11
11
years of professional experience
Work History
Customer Service
Trutech Wildlife
Phoenix, AZ
01.2018 - 06.2024
Answering general inquires about the services offered, taking high volume inbound calls, processing payments. Transferring calls, scheduling for a technician to come out. Giving ETA’s.
Customer Service
Cognizant
Phoenix, Arizona
01.2017 - 01.2018
typing letters/sending emails, organize desk area, provide customer service, giving customers information about there health insurance.
Reservationist
Transdev
Mesa, Arizona
12.2015 - 01.2017
Answer inquiries, inform clients of travel information, make and confirm reservations, plan routes and itineraries, prepare customer invoices
Receptionist
King J's
Mesa, Arizona
05.2013 - 12.2015
Direct and accompany visitors and business representatives, answer multi-line switchboard, transfer calls, page employees, take accurate detailed messages