Detail-oriented professional with two years of experience in front office management within a cheer gym. Coordinated administrative tasks, streamlined scheduling, and maintained an organized front desk. Collaborated effectively with coaching and support staff to enhance operational efficiency. Strong interpersonal and communication skills, with the ability to work independently and master new skills quickly.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Patient Care Coordinator
Nevada Center for Reproductive Medicine
Reno
12.2025 - Current
Educated patients on treatment options and answered their questions effectively.
Assisted clinical staff in processing patient paperwork and insurance documentation.
Coordinated follow-up visits for patients after scheduling initial appointments.
Processed patient intake information and updated medical records prior to treatment.
Completed insurance verifications and claim forms for patient intake and processing.
Ensured accurate patient registration by gathering and entering essential demographic and insurance information.
Schedule and coordinate all patient appointments and procedures in eIVF
Check in patients for appointments and procedures
Manage multiple phone lines; triage phone calls; perform new patient intake, follow-up, and reminder calls
Work closely with the Billing Team, including collecting co-pays
Perform clerical duties, including chart preparation, scanning, and faxing
Act as liaison between physicians, clinical team, and other practices to coordinate information flow, including obtaining missing information to expedite patient visits
Office Coordinator
Five Star Athletics
Sparks
02.2021 - 12.2025
Collaborate with coaches to ensure smooth operations, from handling registrations to updating rosters.
Handle inquiries and resolve issues related to billing, memberships, and general inquiries.
Maintain a welcoming and organized front desk, providing information to parents, athletes, and visitors.
Support the overall atmosphere of the cheer gym by fostering a positive and encouraging environment.
Utilize office software and tools for data entry, record-keeping, and creating reports as needed.
Hostess
Grimaldi's Coal Brick Pizzaria
05.2021 - 11.2021
Greet and welcome guests with a friendly and professional demeanor, creating a positive first impression.
Manage reservations and seating arrangements to optimize the flow of guests and ensure a smooth dining experience.
Effectively communicate with restaurant staff to coordinate table turnover and maintain efficient service.
Handle guest inquiries, providing information about the menu, specials, and any relevant restaurant policies.
Maintain cleanliness and organization at the hostess station, contributing to the overall tidiness of the establishment.
Demonstrate excellent multitasking skills to handle phone calls, walk-ins, and reservation updates simultaneously.
Member Check In
Hidden Valley Golf Course
05.2020 - 09.2020
Manage the member check-in process at the country club, ensuring a smooth and welcoming experience for all members and guests.
Uphold a professional and friendly demeanor, creating a positive first impression for members and visitors.
Maintain accurate records of member attendance and usage of club facilities through a computerized check-in system.
Assist in the organization and execution of special events, tournaments, or member activities as needed.
Education
High School Diploma -
Edward C. Reed High School
Sparks, NV
08.2018 - 06.2022
Skills
Strong organizational and time management skills
Exceptional communication and interpersonal skills
Ability to work independently and as part of a team
Detail-oriented and able to handle multiple tasks simultaneously
Experience in managing budgets and handling financial documents
Quick learner, adept at swiftly grasping new concepts and procedures
Demonstrated ability to rapidly acquire and apply new skills in various