Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ta'Laiah Hogwood

Jackson,MI

Summary

Experienced healthcare professional with 135 hours of clinical exposure in neonatal care at Sparrow Hospital RNICU, ready to join the Brandon Newborn Intensive Care Unit at the University of Michigan. Skilled in providing comprehensive care to premature newborns and infants with complex medical needs, including high-frequency ventilation and nitric oxide therapy.

Committed to promoting family-centered care and fostering strong communication with patients' families to ensure their involvement in care decisions and emotional support. Collaborative team player adept at working alongside multidisciplinary healthcare professionals to deliver comprehensive and holistic care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Chelsea Hospital
11.2020 - 12.2022
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

Customer Service Representative

Huntington National Bank
04.2018 - 12.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Updated account information to maintain customer records.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Increased efficiency and team productivity by promoting operational best practices.

Branch Sales and Service Associate

PNC Bank
04.2016 - 04.2018
  • Applied knowledge of banking products and services to meet customer needs and enable customers to achieve financial goals
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs
  • Helped generate sales and identified leads.

Education

Bachelor of Science - Nursing

Baker College - Michigan
Jackson, MI
05.2024

Associate of Applied Science - General Studies

Jackson College
Jackson, MI
05.2021

Skills

  • Nonviolent Crisis Intervention
  • Oral Hygiene
  • Vital signs monitoring
  • Health Insurance Verification
  • Culturally-competent care
  • Activities of Daily Living ADL Support

Certification

07/2023, BLS Provider (CPR and AED)

02/2024, Implicit Bias Certified

02/2024, Human Trafficking in Healthcare Settings Certified


References


  • Tracy Kofflin MSN, RN, Baker College of Jackson faculty/clinical coordinator (517) 581-8595
  • Gabrielle Etchsion, PCT Preceptor, Chelsea Hospital, (517) 612-3676
  • Arika Fletcher, Baker College of Jackson, (517) 306-7168


Timeline

Patient Care Technician

Chelsea Hospital
11.2020 - 12.2022

Customer Service Representative

Huntington National Bank
04.2018 - 12.2018

Branch Sales and Service Associate

PNC Bank
04.2016 - 04.2018

Bachelor of Science - Nursing

Baker College - Michigan

Associate of Applied Science - General Studies

Jackson College

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Ta'Laiah Hogwood