
Achieved high tenant satisfaction through exceptional customer service and proactive support. Enhanced operational efficiency by streamlining rent payment processing and eviction management. Strengthened community ties and improved property appeal by developing and executing engaging resident events.
Attained Leasing Agent of the Year award at Sinatra and Company in 2025, reflecting a strong closing ratio of 49% and leading sales within the organization.
Currently assisting with processing resident payments and managing delinquencies. Following eviction procedures and resolving conflicts between residents and employees. Aiding in budget management and financial planning.
Processed rent payments and submitted maintenance requests. Conducted property tours for potential tenants. Managed deposits and reconciled checkbooks. Drafted leases and legal documents.
Assisted residents in obtaining necessary items. Took orders for daily meals. Recognized as Employee of the Month in 2023.
Assisted guests with order placement. Supported team in preparing beverages and packaging orders. Handled cash transactions and resolved conflicts between team members and customers.
Oversaw daily childcare responsibilities, including school drop-offs and pick-ups.