Talan Greeno
Host and Busser
Waukesha,WI
Summary
Dynamic and dedicated professional with experience as a Restaurant Host at Sobelman's of Waukesha, excelling in customer service and strong multitasking skills. Enhanced guest satisfaction through effective communication and training, while maintaining high cleanliness standards. Proven ability to manage reservations and support team efficiency during peak hours, ensuring a welcoming atmosphere for all guests.
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
4
4
years of professional experience
Work History
Restaurant Host
Sobelman's of Waukesha
06.2022 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists.
- Coordinated with kitchen staff to communicate guest preferences and special requests.
- Assisted in training new host staff on operational procedures and customer service standards.
- Maintained cleanliness and organization of front-of-house areas, ensuring compliance with health standards.
- Collaborated with management to develop strategies for improving customer satisfaction ratings.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
No Degree - English Literature
UW Green Bay
Green Bay, WI05-2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Handling complaints
- Table bussing
- Judgment and decision making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Host
Sobelman's of Waukesha
06.2022 - Current
No Degree - English Literature
UW Green Bay