Summary
Overview
Work History
Education
Skills
Timeline
Generic

Talan Rieman

League City,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

HEB Grocery Store
League City, Texas
06.2023 - Current
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Make sure everyone is the store is having the best experience possible

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  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.

Customer Service Representative

Pump It Up
Webster, Texas
05.2022 - 06.2023
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • I would walk around the store to make sure all customers we having the best experience possible

Cashier

Chick-fil-A
Friendswood, Texas
01.2021 - 05.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
  • Maintained cleanliness of work area throughout shift.
  • Answered customer inquiries regarding menu items, prices, promotions and special offers.
  • Provided assistance with catering orders when needed.

Education

Bachelor of Science -

San Jacinto College
Pasadena, TX
05-2029

High School Diploma -

Clear Falls Highschool
League City, TX
12-2024

Skills

  • Customer service
  • Conflict resolution
  • Sales
  • Team collaboration

  • Time management
  • Cash handling
  • Inventory management
  • Employee training
  • Customer relations

Timeline

Customer Service Representative

HEB Grocery Store
06.2023 - Current

Customer Service Representative

Pump It Up
05.2022 - 06.2023

Cashier

Chick-fil-A
01.2021 - 05.2022

Bachelor of Science -

San Jacinto College

High School Diploma -

Clear Falls Highschool
Talan Rieman