Talana Crumley
Kaufman,TX
Summary
Dynamic bartender with a proven track record at River Club, excelling in customer service and multitasking. Enhanced guest experiences by crafting high-quality cocktails and resolving issues promptly, leading to increased customer satisfaction. A reliable team player with strong memory retention skills, dedicated to maintaining a clean and organized bar environment.
Overview
14
14
years of professional experience
Work History
Bartender
River Club
Forney, Tx
10.2012 - 04.2026
- Crafted and served a diverse range of cocktails and beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
- Developed knowledge of wine, beer, and spirits to provide informed recommendations to patrons.
- Collaborated with kitchen staff to synchronize food and drink service for optimal guest satisfaction.
- Managed inventory levels, ordering supplies as needed to prevent shortages during peak hours.
- Assisted in training new bartenders on standard operating procedures and customer service skills.
- Implemented efficient workflow processes to increase speed of service during high-volume events.
- Resolved customer complaints promptly, ensuring positive dining experiences and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Mesquite High School
Mesquite, TX05.2008
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Menu memorization
- Memory retention
Timeline
Bartender
River Club
10.2012 - 04.2026
High School Diploma -
Mesquite High School