Talaya Lotfi
Anaheim,CA
Summary
Energetic Leasing Agent offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Leasing Agent
Capitoline Management
01.2023 - Current
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Boosted occupancy rates by developing strong relationships with local businesses and promoting referrals.
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
- Assisted property managers in budget development, financial reporting, and expense tracking to optimize operational costs.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Leasing Agent
Eagle First Real Estate
04.2020 - 01.2023
- Negotiated favorable lease terms with prospective tenants while adhering to company guidelines and legal requirements.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Used CRM to keep record of financial transactions and rental applications.
Education
Bachelor of Arts - Art History
California State University Fullerton
Fullerton, CA05.2022
Skills
- Business Processes and Procedures
- Fair Housing Policies
- Prospecting Assistance
- Local Market Conditions
- Administrative Support
- Contract Negotiation
- Office Management
- Issue Escalation
- Active listening
Certification
- Fair Housing Training -
Languages
Persian
Native or Bilingual
Timeline
Leasing Agent
Capitoline Management
01.2023 - Current
Leasing Agent
Eagle First Real Estate
04.2020 - 01.2023
Bachelor of Arts - Art History
California State University Fullerton
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