Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Talea Carlock

Columbus,OH

Summary

Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 2 years of related experience and superior planning and time management abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

WMA Trainer

Elements Massage
07.2022 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Analyzed team performance and identified opportunities for additional training.
  • Assisted WMA's with client transactions and inquiries.
  • Supported productivity increase and business growth through new hire training and mentoring.

Assistant Manager

La Senza
08.2021 - 01.2022
  • Keyholder position, opening and closing the store
  • Filling out Daily KPI forms and tasks for the day
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Developed strategy to increase sales and drive profits.

Lowes
07.2020 - 11.2020
  • Learning POS system and register work
  • Enrolling customers for MyLowes benefits and Lowes credit
  • Provided information online and in person about hardware items and tools

First Action Marketing
02.2020 - 04.2020
  • Assisted coworkers updating and correcting the energy source used in houses
  • Updating gas usage and utilizing systems for updating services
  • Training on board members how to fulfill practice, approaching and updating systems in the setfield

Resident Assistant

Cedar Point Amusement Park, Drive
06.2019 - 08.2019
  • Managed and processed information and documentation of all Cedar Point employees
  • Acted as liaison to the customers and employees to resolve disputes

11.2018 - 01.2019
  • Worked with vendors and co workers enhance visual merchandising
  • Maintained inventory through stocking practices

Education

Mass Communications

Wilberforce University
Wilberforce, OH

High School Diploma -

Walnut Ridge High School
Columbus, OH
06.2018

Skills

  • Online-Based Education
  • New Hire Training
  • Learning Strategies
  • Public Speaking
  • Negotiation
  • Student Rapport-Building

Certification

PROBLEM SOLVING CRITICAL THINKING ADAPTABILITY HANDLING PRESSURE COLLABORATION TIME MANAGEMENT

Timeline

WMA Trainer

Elements Massage
07.2022 - Current

Assistant Manager

La Senza
08.2021 - 01.2022

Lowes
07.2020 - 11.2020

First Action Marketing
02.2020 - 04.2020

Resident Assistant

Cedar Point Amusement Park, Drive
06.2019 - 08.2019

11.2018 - 01.2019

Mass Communications

Wilberforce University

High School Diploma -

Walnut Ridge High School

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Talea Carlock