Talea Montgomery
Willowbrook,US
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
19
19
years of professional experience
Work History
Personal Shopper
Walmart
11.2023 - Current
- Process 100+ daily orders with precision, ensuring customer satisfaction and timely delivery.
- Use mobile tools for accurate order handling and effective substitutions, enhancing service quality.
- Engage with customers to fulfill service expectations and order needs, fostering positive interactions.
- Organize completed orders for timely pickups, supporting efficient store operations.
- Assist in inventory management with precise labeling and aisle upkeep, maintaining stock accuracy.
Photographer
Talea Montgomery Photography
06.2013 - Current
- Developed personalized client experiences, resulting in increased repeat business and referrals.
- Utilize advanced editing software to enhance image quality, ensuring client expectations are met.
- Collaborate with clients to understand their vision, creating impactful visual narratives.
- Implement efficient workflow processes, improving project turnaround times significantly.
- Captured high-quality images for diverse projects, ensuring artistic vision aligned with client expectations.
- Developed and maintained strong relationships with clients to understand their photographic needs and preferences.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Stay At Home Mom
Stay At Home Mom
06.2012 - 11.2023
- Managed daily household operations, ensuring a well-organized and efficient environment.
- Developed and implemented educational activities, fostering critical thinking and creativity in children.
- Led Girl Scout troop, fostering leadership and teamwork among elementary students.
- Guided youth programs at Prayer City Church, enhancing community engagement and support.
Customer Service Associate
Pitney Bowes
08.2008 - 03.2012
- Managed print and mail tasks, enhancing client satisfaction with precise execution.
- Collaborated with diverse clients, including law firms and universities, ensuring timely deliveries.
- Utilized U.P.S. software for efficient package shipping across the U.S. and Canada.
- Converted documents to PDF, improving accessibility and document management for businesses.
- Streamlined order processing workflow, contributing to improved service delivery times.
- Enhanced customer satisfaction by resolving inquiries and issues efficiently.
Field Organizer
SEIU Local 880
10.2007 - 03.2008
- Organized workers to advocate for fair wages and benefits, enhancing workplace conditions.
- Designed and executed diverse campaigns, achieving significant community engagement.
- Collaborated on political initiatives, fostering a strong network of support and influence.
Education
High School Diploma -
Luther High School South
Chicago, IL, US01-2001
Skills
- Customer Service Experienced
- Problem Solving Experienced
- Organization Beginner
- Photography Skillful
- Inventory Management Beginner
- Shipping Skillful
- Microsoft Office Experienced
- Analytics Beginner
- Team Leadership Beginner
- Order Fulfillment Beginner
- Document Management Skillful
- Project Management Beginner
Additional information
- Community Leadership
- Girl Scout Leader at daughter's elementary school
- Worked with youth at Prayer City Church
Timeline
Personal Shopper
Walmart
11.2023 - Current
Photographer
Talea Montgomery Photography
06.2013 - Current
Stay At Home Mom
Stay At Home Mom
06.2012 - 11.2023
Customer Service Associate
Pitney Bowes
08.2008 - 03.2012
Field Organizer
SEIU Local 880
10.2007 - 03.2008
High School Diploma -
Luther High School South