Taleah Cooper
Little Rock,AR
Summary
Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in computer software and customer service. Skilled at typing fast with dedication, efficiency and accuracy. I have been offering High- energy performance for over 5 years. I’m Dependable and adaptable with resourceful nature and conscientious approach.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Kroger
11.2022 - Current
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Processed refunds and exchanges in accordance with company policy.
- Pleasantly greeted customers and provided prompt and courteous service.
Customer Service Representative
TeleTech Holdings
05.2022 - 10.2022
- Delivered prompt service to prioritize customer needs.
- Handled customer inquiries and suggestions courteously and professionally.
- Educated customers about billing, payment processing and support policies.
- Investigated and resolved customer inquiries and complaints quickly.
- Liaised with sales, marketing, and management teams to develop solutions.
Cashier Team Lead
Zaxbys
01.2021 - 05.2022
- Trained team members on cash register operation and cash handling.
- Alleviated customer service needs with policy-appropriate solutions.
- Helped management develop employee improvement plans and motivate team members to continually improve.
Education
GED -
Adult Education Center
Little Rock05.2021
Skills
- Citrix workspace - proficient
- Retail Sales
- Customer Transactions
- Teamwork and Collaboration
- Excellent Communication
- Microsoft Office
- VMware system-proficient
- Cisco- proficient
- Sales force- Proficient
Timeline
Customer Service Associate
Kroger
11.2022 - Current
Customer Service Representative
TeleTech Holdings
05.2022 - 10.2022
Cashier Team Lead
Zaxbys
01.2021 - 05.2022
GED -
Adult Education Center
Similar Profiles
Zachary McAllisterZachary McAllister
Cashier at KrogerCashier at Kroger
Bobby IbezunmaBobby Ibezunma
Dairy Clerk- Lead at KrogerDairy Clerk- Lead at Kroger
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger
Connor BrownConnor Brown
Ecommerce Clerk at KrogerEcommerce Clerk at Kroger
Amanda SimpkinsAmanda Simpkins
Special Education Teacher at EStem Public Charter SchoolsSpecial Education Teacher at EStem Public Charter Schools