Taleia Gomez
Salem,WI
Summary
Dedicated professional recognized for consistently delivering exceptional customer service. Skilled in conflict resolution and team collaboration, with a focus on enhancing customer satisfaction and operational efficiency. Dedicated professional recognized for delivering exceptional customer service and enhancing the shopping experience. Skilled in relationship building, time management, and effective communication, with a strong ability to multitask.
Overview
3
3
years of professional experience
Work History
Employee
America's Action Territory
Bristol, Wisconsin
06.2023 - Current
- Recognized by management for delivering exceptional customer service consistently.
- Identified customer needs promptly, resulting in improved satisfaction.
- Assisted customers with inquiries and requests, ensuring positive interactions.
- Collaborated with coworkers to resolve product and service-related issues effectively.
- Prioritized tasks effectively to achieve service goals efficiently.
- Provided support and guidance to colleagues, fostering a collaborative work environment.
- Completed daily duties accurately while maintaining operational efficiency.
Retail Associate
Old Navy
Pleasant Prairie, Wisconsin
09.2023 - 08.2024
- Provided exceptional customer service by assisting with product inquiries and selections.
- Guided customers in product selection by answering questions and offering tailored recommendations to enhance their shopping experience.
- Enhanced store appeal by creating organized and attractive merchandise displays that encouraged customer engagement.
- Efficiently operated cash register, ensuring accurate transaction processing.
- Processed customer payments at cash register while delivering prompt service.
- Maintained a clean and organized sales floor and fitting rooms.
- Collaborated with colleagues to efficiently manage inventory restocking during peak hours, ensuring product availability for customers.
- Stocked shelves and maintained cleanliness for orderly store presentation.
Education
BBA - Human Resources Management
University of Wisconsin, Parkside
Kenosha, WI06-2029
High School Diploma -
Westosha Central High School
Salem06-2025
Skills
- Customer support
- Product knowledge
- Sales trend analysis
- Data management
- Recordkeeping practices
- Time management skills
- Multitasking abilities
- Telephone etiquette
- Effective communication
- Analytical thinking
- Decision making
- Relationship building
Timeline
Retail Associate
Old Navy
09.2023 - 08.2024
Employee
America's Action Territory
06.2023 - Current
BBA - Human Resources Management
University of Wisconsin, Parkside
High School Diploma -
Westosha Central High School