Nichele Roberson
Phoenix,AZ
Summary
Customer service rep excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Customer Satisfaction
Overview
4
4
years of professional experience
Work History
Caregiver
Proverbs Group Home
07.2015 - 03.2016
- Team Player
- Energetic Work Attitude
- Sharp Problem Solver
- Resolved Client Conflicts
Customer Service Rep
Consumer Cellullar
07.2016 - 09.2016
- Answered an average of 60 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
- Greeted Customers
- Data Entry
- Customer Satisfaction
- Credit Transactions
Food Server
South Mountain Deli
07.2012 - 11.2015
- Customer Service
- Food Preparation
- Carefully Maintained Sanitation
- Reliable Team Worker
- Comfortable Standing For Long Periods
- Friendly Guest Service
Education
High School Diploma -
Tempe High School
2012
Skills
- Quick learner
- Credit card processing
- Valid Az driver’s license
- Friendly and helpful
- Computer literate
- Motivated team player
Timeline
Customer Service Rep
Consumer Cellullar
07.2016 - 09.2016
Caregiver
Proverbs Group Home
07.2015 - 03.2016
Food Server
South Mountain Deli
07.2012 - 11.2015
High School Diploma -
Tempe High School
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