Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taleya Tyrell

Merrillville,IN

Summary

Customer Service Representative with over 3 years of experience in telephone customer service, including sales, tech support, and customer care. Familiar with major customer service software and conflict resolution, and possess a positive attitude. Aiming to use my proven skills effectively to fill the managerial role in your company. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Customer Service rep Tech support

Ibex Global
09.2020 - 01.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Customer Service rep

Alorica
09.2018 - 02.2019

Customer Service rep

Store Owner
08.2017 - 09.2018

Education

High school diploma -

Old harbour High school
08.2016

Skills

  • Active listening - Expert
  • Conflict resolution - Expert
  • Time management - Expert
  • Experienced
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations

Timeline

Customer Service rep Tech support

Ibex Global
09.2020 - 01.2022

Customer Service rep

Alorica
09.2018 - 02.2019

Customer Service rep

Store Owner
08.2017 - 09.2018

High school diploma -

Old harbour High school
Taleya Tyrell