TALIA HARKNESS
CNA , PCHA
Philadelphia,PA
Summary
Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong patient care skills combined with ability to evaluate and advocate for patient needs. Proven history of cultivating strong patient rapport to provide exceptional care and patient education.
Overview
3
3
Certifications
2
2
years of post-secondary education
16
16
years of professional experience
Work History
NURSING ASSISTANT/ MENTAL HEALTH TECH
Delta T-Group
Haverford, PA
01.2016 - Current
- Comfortable working in team of like-minded individuals who are dedicated to provide healthcare services Experienced in working with patients of different age groups and mental disorders Well versed with behavior management, crisis management and other procedures adopted at mental healthcare facilities Passionate to learn and adopt new skill.
- Performed over 50 scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Scheduling Coordinator
Hands Above The Heart, LLC
Philadelphia, PA
01.2015 - Current
- Fostered safe environment for all patients by providing professional 1-1 support, observation, and supervision; redirected patients to growth-oriented activities during high-stress situations Increased patient’s quality of life through daily living assistance, such as bathing, grooming, and feeding Maintained hazard-free and well-organized living space for patients by completing housekeeping tasks, collecting laundry, changing linens, and sanitizing bathrooms.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Developed and implemented scheduling policies.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Advised office manager of problems and concerns and assisted with problem-solving.
- Notified patients and providers of impending schedules, changes in schedules and pertinent preparation for tests and exams through face-to-face, telephone and electronic means.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
PATIENT SITTER / PATIENT SAFETY
Children’s Hospital of Philadelphia
Philadelphia, PA
01.2015 - 04.2019
- Ensured total safety and wellbeing of critically-ill patients by providing direct 1-1 monitoring and supervision; responsively assisted with all daily living activities Quickly reported any changes in patient behavior to nursing staff and maintained detailed logs and reports Recognized for earning trust of family members and for providing thorough patient behavior updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Education
Certification - Phlebotomy
Phle Corps
Philadelphia, PA 01.2021 - 03.2021
Certification - Practical Nursing
PITC Institute
Wyncote, PA 12.2020 - Current
Real Estate Fundamentals & Practice(In Process) -
Polley Associates
Newtown Square, PA 08.2020 - Current
PATIENT SITTER TRAINING PROGRAM -
West Philadelphia Skills Initiative
09.2016 - 12.2016
Certification - Nursing Assistant
Fair Acres Geriatric Center,
03.2014 - 06.2014
Skills
Patient Assessment
Cultural awareness
Discharge Planning
Computer skills
Critical thinking
Point Click Care Software proficiency
Teamwork
Analytical skills
Self-motivated professional
Customer service
MS Office
Good listening skills
Detail-oriented
Verbal and written communication
Supervision
Specimen labeling procedures
Venipuncture
Measuring vital statistics
Medical office administration
Certification
CNA - Certified Nurse Assistant
Timeline
Certification - Phlebotomy
Phle Corps
01.2021 - 03.2021
PT - Phlebotomy Technician
01-2021
Certification - Practical Nursing
PITC Institute
12.2020 - Current
Real Estate Fundamentals & Practice(In Process) -
Polley Associates
08.2020 - Current
Licensed Personal Care Home Administrator
08-2020
PATIENT SITTER TRAINING PROGRAM -
West Philadelphia Skills Initiative
09.2016 - 12.2016
NURSING ASSISTANT/ MENTAL HEALTH TECH
Delta T-Group
01.2016 - Current
Scheduling Coordinator
Hands Above The Heart, LLC
01.2015 - Current
PATIENT SITTER / PATIENT SAFETY
Children’s Hospital of Philadelphia
01.2015 - 04.2019
CNA - Certified Nurse Assistant
06-2014
Certification - Nursing Assistant
Fair Acres Geriatric Center,
03.2014 - 06.2014