Talia Kuhns
Columbia,MO
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
08.2024 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
Server
The Encore Lakeside Grill & Skybar
06.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Barista
STARBUCKS COFFEE COMPANY
04.2021 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Education
Bachelor of Science - Economics
University of Missouri
Columbia, MO05-2025
Associate of Arts -
State Fair Community College
Sedalia, MO05-2022
Skills
- Customer service
- MS office
- Time management
- Fast learner
- Team collaboration
- Active learning
- Complex Problem-solving
- Stata software
- Microsoft Excel and PowerPoint
Languages
English
Timeline
Beauty Advisor
Ulta Beauty Inc.
08.2024 - Current
Server
The Encore Lakeside Grill & Skybar
06.2023 - 02.2024
Barista
STARBUCKS COFFEE COMPANY
04.2021 - 08.2021
Bachelor of Science - Economics
University of Missouri
Associate of Arts -
State Fair Community College
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