Talia Lange
Student
Falls Church,VA
Summary
University student eager to branch out into the professional world. Highly motivated, hardworking, and able to swiftly master new skills. Demonstrated success in the customer service industry over the past four years by repeatedly becoming a top-performing employee.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Hostess
Patsy's Great American Restaurant
08.2022 - 05.2023
- Monitored front entrance for new guests.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations by phone and answered customer questions.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Sales Associate
American Eagle Outfitters, Inc
10.2021 - 04.2023
- Generated new sales leads to achieve and exceed sales goals.
- Managed returns, exchanges and refunds in accordance with store policy.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Seasonal Worker
Pasta Pesto, Marvis Diner, Bagel Depot
06.2020 - 08.2021
- Spent summers as a food runner, hostess, and barista at various restaurants.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma -
Bishop Denis J. O'Connell
Arlington, VA 09.2019 - 05.2023
Bachelor of Science -
University of Virginia
Charlottesville, VA 05.2001 -
Skills
Multi-tasking strength
Timeline
Restaurant Hostess
Patsy's Great American Restaurant
08.2022 - 05.2023
Sales Associate
American Eagle Outfitters, Inc
10.2021 - 04.2023
Seasonal Worker
Pasta Pesto, Marvis Diner, Bagel Depot
06.2020 - 08.2021
High School Diploma -
Bishop Denis J. O'Connell
09.2019 - 05.2023
Bachelor of Science -
University of Virginia
05.2001 -
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