Valentina Shabot

• Delivered unparalleled service to drive positive dining experience and repeat customer visits.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Took reservations by phone, answered customer questions and informed of accurate wait times.
• Reported problematic guests to management to foster safe and pleasant environment.
• Checked in with servers to confirm preparedness before seating customers.

• Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
• Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
• Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Cleaned and organized kitchen stations to promote team efficiency.
• Adhered to company quality constraints and industry best practices for guest satisfaction.

• Implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases.
• Maintained organized, presentable merchandise to drive continuous sales.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.

Informed visitors of exhibit features and highlights to promote enriching gallery experiences.

• Maintained detailed artwork descriptions and artist biographies in central database to facilitate accurate delivery of information to visitors.
• Implemented artistic vision to give art purpose and meaning
• Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Helped customers locate products and checked store system for merchandise at other sites
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations

• Inspired students and assisted in developing creativity and self-expression through various art forms and media.
• Worked with children from ages 3 to 5 years.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
• Helped teachers recognize learning issues evidenced in one-to-one support instruction
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher