Talia Sabatella
Merchandising And Administrative Support
Ronkonkoma,NY
Summary
Detail-oriented administrative support and customer service professional with 18 years of experience in dynamic corporate and startup environments. Proficient in Microsoft 365, Salesforce, and TrackWise, driving exceptional operational efficiency and office management. Articulate communication skills that enhance customer satisfaction while upholding company policies while achieving or surpassing organizational objectives.
Overview
23
23
years of professional experience
Work History
Merchandiser
Mondelez International - Nabisco
03.2023 - Current
- Created and maintained visually appealing product displays.
- Reduced stock discrepancies by implementing an effective inventory management system to improve stock turnover rates.
- Utilized data-driven insights to optimize inventory management and strategically place products to drive sales.
Cashier
Guinta's Meat Farms
08.2022 - 03.2023
- Sales Cashier focused on excellent customer service standards.
- Handled cash and register operations to safeguard company assets.
Quality Assurance Product Complaint Investigator
LNK International Inc.
01.2012 - 12.2012
- Structured a monthly breakdown of complaints for the year using Microsoft Excel and tables, categorizing by individual products and complaints.
- Reviewed records such as Batch Records, Cleaning Charts, Retention Samples, and others during investigations. Customer service for product inquires and complaints.
- Compose and complete consumer product complaint investigations.
Quality Assurance Product Complaint Originator
LNK International Inc.
12.2011 - 12.2012
- Logged and tracked all complaints received end to end for certificate holders.
- Customer service for product inquires and complaints.
Data Entry/Customer Service/Technical Support
American Credit Card Processing Center
06.2003 - 12.2011
- Performed inventory control, supply ordering, and shipping/receiving functions.
- Building information/files to be downloaded into credit card machines, telephone customer service/technical support.
Education
Regional Diploma -
H. Frank Carey High School
Franklin Square, NY06.2000
Skills
Microsoft365 (Word, Excel, Outlook)
Administrative Support
Data Entry & Office Management
Merchandise & Visual Planning
Customer Relationship Management (CRM)
Customer Service & Team Leadership
Timeline
Merchandiser
Mondelez International - Nabisco
03.2023 - Current
Cashier
Guinta's Meat Farms
08.2022 - 03.2023
Quality Assurance Product Complaint Investigator
LNK International Inc.
01.2012 - 12.2012
Quality Assurance Product Complaint Originator
LNK International Inc.
12.2011 - 12.2012
Data Entry/Customer Service/Technical Support
American Credit Card Processing Center
06.2003 - 12.2011
Regional Diploma -
H. Frank Carey High School