Talia Sampson
Charleston ,WV
Summary
Dynamic and dedicated professional with extensive experience at Edgewood Country Club, excelling in customer service and event management. Proven ability to enhance guest satisfaction through strong teamwork and effective communication. Skilled in food service and adaptive problem solving, consistently delivering memorable experiences in fast-paced environments. Experience with both food and retail service and providing a satisfactory experience with both customers, members, and coworkers.
Overview
1
1
year of professional experience
Work History
Banquet Server
Edgewood Country Club
01.2025 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Handled food and beverage orders for up to 400 guests, delivering prompt and friendly service.
- Assisted in leading events when banquet captain was unavailable.
Seasonal Shoe Sales Associate
Shoe Carnival
12.2024 - 12.2024
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Assisting with shoe fittings with multiple customers.
- Seasonal Associate for the winter holidays
- Unable to continue to work there due to the inability to work with family members in the company policy.
Education
Current High School Student -
George Washington High School
Charleston, WV05.2026
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Customer service focus
- Adaptive problem solving
- Clearing tables efficiently
- Event setup and breakdown
- Physical coordination
- Clear communication
- Safe food handling
- Service prioritization
- Cash handling
- Bussing and table resets
- Order accuracy
- Consistent customer service
Languages
Spanish
Limited Working
Timeline
Banquet Server
Edgewood Country Club
01.2025 - Current
Seasonal Shoe Sales Associate
Shoe Carnival
12.2024 - 12.2024
Current High School Student -
George Washington High School