Taliah Friend
Fairfield ,CT
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Goldberg and Marcus Dental Associates
01.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Participated in community outreach programs, educating public on importance of dental health.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Licensed Esthetician
European Wax Center
01.2022 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Stocked treatment rooms with proper supplies.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed specialized techniques in Brazilian, bikini, and full-body waxing for diverse clientele needs.
- Served as a knowledgeable resource on different types of waxes available based on individual skin types, helping clients make informed decisions about their waxing services.
Dental Assistant
Angelo M. GUERRERA, D.M.D.
05.2018 - 01.2022
- Prepare patient, sterilize and disinfect instruments, set up instrument trays, prepare materials, and assist dentist during dental procedures
- Maintain office records and supplies and schedule appointments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Customer Service
The Home Depot
01.2016 - 01.2019
- Greeting customers upon arrival, handling online orders, and truck rental.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Streamlined call handling processes for improved efficiency and reduced wait times.
Dental Externship
Barnum Dental
07.2018 - 08.2018
- Completed 180 hours of work experience
- Assisted Doctor at chairside
- Set up of operatory rooms and sterilized instruments.
- Enhanced externship experiences by establishing relationships with over 50 industry partners.
Dental Externship
Dr. Dental
05.2018 - 06.2018
- Completed 180 hours of work experience
- Assisted patients filling out paperwork and pulling charts upon arrival
- Assisted Doctor at chairside
- Set up of operatory rooms and sterilized instruments.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Sales Associate
Aldo
12.2016 - 03.2018
- Greeting customers and assisting with shoe purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Licensed Esthetician -
Oxford Academy of Hair Design
Seymour, CT05.2022
Dental Assistant Program -
Porter And Chester Institute
Stratford, CT05.2018
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Appointment Scheduling
- Microsoft Teams
- HIPAA Compliance
- Customer Service
- Data Entry
- Documentation and Recordkeeping
- Team building
- Spa retail sales
- Relationship building and management
- Anti-aging treatments
- Sales background
- Advanced facials specialist
- HydraFacials
- Acne treatment specialization
Certifications Skills
- CPR, American Heart Association, Certified
- Dental Assisting, American Dental Assisting Association, Active Member
Timeline
Dental Assistant
Goldberg and Marcus Dental Associates
01.2023 - Current
Licensed Esthetician
European Wax Center
01.2022 - Current
Dental Externship
Barnum Dental
07.2018 - 08.2018
Dental Assistant
Angelo M. GUERRERA, D.M.D.
05.2018 - 01.2022
Dental Externship
Dr. Dental
05.2018 - 06.2018
Sales Associate
Aldo
12.2016 - 03.2018
Customer Service
The Home Depot
01.2016 - 01.2019
Licensed Esthetician -
Oxford Academy of Hair Design
Dental Assistant Program -
Porter And Chester Institute
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