Holly Gleason
Indianapolis,IN
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Ryder Logistics
02.2023 - Current
- Oversee email communication and address customer needs, ensuring timely and effective responses to inquiries and concerns.
- Supervise employee productivity and development programs to optimize team performance.
- Implement and enforce corporate and departmental policies and service standards.
Operations Supervisor
Geodis
01.2022 - 02.2023
- Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance.
- Coordinated workflow among team members to optimize productivity and minimize downtime.
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
Operations Supervisor
DJO Global
03.2013 - 12.2017
- Collaborated with department leads and senior management to coordinate operations and drive improvements.
- Implemented and enforced corporate and departmental policies and service standards.
- Maintained accurate payroll records and submitted data to accounting department for processing.
- Supervised direct reports and enforced adherence to established procedures and deadlines.
Education
Associate's degree - Logistics Management
Ivy Technical Institute
Indianapolis, IN11.2025
Skills
- Operations management
- 5S Principles
- Lean Manufacturing
- SAP
- Quality assurance
- KPI tracking
- Lean manufacturing principles
- Productivity management
- Task delegation
- Employee development
- Shift Coverage
- Multitasking Abilities
- Excellent communication
- Flexible and adaptable
- Attention to detail
Certification
Purchasing Procurement
Timeline
Operations Supervisor
Ryder Logistics
02.2023 - Current
Operations Supervisor
Geodis
01.2022 - 02.2023
Operations Supervisor
DJO Global
03.2013 - 12.2017
Associate's degree - Logistics Management
Ivy Technical Institute