Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Talicia Todd

Carmel,IN

Summary

Organized, dependable, and customer-focused professional with experience in scheduling, client communication, and office coordination. Skilled at managing calendars, handling phone communication, maintaining accurate records, and supporting smooth daily operations. Eager to bring strong communication, organization, and service skills to a front desk role in an orthodontic office.

Work History

Health Care Scheduling Administrator

Indiana Concierge Health
Indianapolis, Indiana
2024 - 2025
  • Coordinated schedules for patients and nursing staff for in-home visits
  • Scheduled and adjusted appointments based on availability
  • Communicated scheduling updates with clients and staff
  • Maintained accurate scheduling records and updated EMR systems
  • Answered incoming calls and responded to client inquiries promptly
  • Updated databases with new employee information, job changes and terminations.

Family Manager

Household
Carmel, IN
2001 - 2024
  • Managed complex daily schedules, coordinating appointments, school activities, and events
  • Demonstrated strong time management, adaptability, and attention to detail
  • Provided volunteer support for school and community events, assisting with organization and coordination

Operations Coordinator

G.E. Capital I.T. Solutions
Indianapolis, Indiana
1993 - 2000
  • Managed interdepartmental communications to streamline operational processes.
  • Supported administrative operations across three sales offices to enhance efficiency.
  • Reviewed daily financial reports and reconciled accounts for accuracy and timeliness.
  • Maintained inventory records for IT equipment and supplies management.
  • Handled phone communications and addressed client inquiries professionally.

Education

Bachelor of Science -

Indiana State University
Terre Haute, IN

Skills

  • Professional and friendly demeanor
  • EMR management
  • Appointment scheduling
  • Customer support
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management skills

Affiliations

Christamore House Gulid

Timeline

Health Care Scheduling Administrator

Indiana Concierge Health
2024 - 2025

Family Manager

Household
2001 - 2024

Operations Coordinator

G.E. Capital I.T. Solutions
1993 - 2000

Bachelor of Science -

Indiana State University

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Talicia Todd