Taliha Dora
Athens,TX
Summary
Experienced individual offering a transferable skill set complimentary to the position requirements. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for an open position .
Overview
6
6
years of professional experience
Work History
Picker/Packer
Schneider Electric
Athens,TX
05.2024 - 03.2025
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Customer Care Representative
Maximums
Athens, TX
01.2023 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Assistant Manager
Family Dollar
Malakoff, Tx
06.2019 - 03.2020
- Supported senior managers with day-to-day operational requirements
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by handling escalated problems
- Assisted with developing new company policies, procedures, and standards
Education
High School -
Malakoff High School
Malakoff, TX05.2018
Skills
- Customer service
- Positive and professional
- Appointment scheduling
- Documentation
- Data entry
- Paperwork processing
- Problem resolution
Timeline
Picker/Packer
Schneider Electric
05.2024 - 03.2025
Customer Care Representative
Maximums
01.2023 - 05.2024
Assistant Manager
Family Dollar
06.2019 - 03.2020
High School -
Malakoff High School