Summary
Overview
Work History
Education
Skills
Timeline
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Talina Petryszyn

North Olmsted,OH

Summary

Results oriented Human Resources Professional adept at training, mentoring and motivating staff. Proven ability to streamline work flows and deployment of resources to improve productivity, reduce cost, and increase employee satisfaction. Highly motivated self-starter, continuously looking for ways to improve processes and exceed expectations.

Overview

15
15
years of professional experience

Work History

Benefits Administrator

North Coast Administrators
09.2017 - Current
  • Administered Section 125 Cafeteria Plans and Health Reimbursement Arrangements
  • Managed COBRA plans
  • Performed discrimination testing for FSA plans
  • Produced ACA reports for COBRA plans
  • Adjudicated and processed claims for reimbursement
  • On-boarded new client companies
  • Managed open enrollment and continuous enrollment processes
  • Worked directly with HR departments, insurance carriers and brokers to ensure excellent service of participant plans
  • Built ad hoc reports and provided analysis for employer clients
  • Reviewed benefits paperwork for accuracy and completeness
  • Verified data integrity and accuracy
  • Responded timely to customer requests via telephone and email

Sales and Operations Manager

Talis Clinical, LLC
03.2014 - 08.2017
  • Managed payroll and benefits administration for employees in several states
  • Ensured unemployment, workers compensation, and income tax compliance in several states
  • Conducted full cycle recruiting and interviewing process
  • Oversaw proper orientation and compliance training of new employees.
  • Ensured compliance with immigration/H1B visas
  • Prepared and maintained employee files
  • Administered Ohio Health-Care Continuation
  • Handled unemployment claims
  • Provided administrative support to the Executive Team

Department Supervisor IV

Cleveland Clinic
07.2010 - 05.2013
  • Managed Administrative team responsible for supporting Anesthesiologists and CRNAs across the enterprise
  • Communicated clear expectations and goals to each team member
  • Maintained employee files
  • Conducted semi-annual performance reviews
  • Implemented successful Performance Improvement Plans for struggling team members
  • Consistently improved Gallup Engagement scores with my team year over year
  • Restructured team to add opportunities for upward mobility and facilitate their growth
  • Standardized and streamlined workflow process for my team
  • Spearheaded clinician cross credentialing and move to new scheduling platform to allow a more flexible workforce and maintain optimal staffing levels while cutting cost per case hour by 15%
  • Collaborated with IT to develop an automated system for tracking physician time away
  • Developed and presented financial and business updates to regional anesthesia practice locations

Education

BBA - Human Resource Management, Business Administration

Cleveland State University
Cleveland, OH
2010

Skills

  • Strong interpersonal skills
  • Customer service orientation
  • Change agent
  • Exceptional verbal and written communication
  • Public speaking
  • Payroll administration
  • Scheduling
  • Unemployment, Workers Comp, FMLA
  • Employment law
  • Training program development
  • Employee coaching
  • Conflict resolution
  • Database management
  • Data analysis
  • Advanced MS Excel (macros, pivot tables, graphs, functions and formulas)
  • Team leadership

Timeline

Benefits Administrator

North Coast Administrators
09.2017 - Current

Sales and Operations Manager

Talis Clinical, LLC
03.2014 - 08.2017

Department Supervisor IV

Cleveland Clinic
07.2010 - 05.2013

BBA - Human Resource Management, Business Administration

Cleveland State University
Talina Petryszyn