Proficient Sales Associate recognized for exceptional customer service and teamwork. Achievements include driving significant revenue growth and developing lasting customer relationships. Prepared to contribute skills in problem resolution and effective communication to support business objectives.
Overview
26
26
years of professional experience
Work History
Sales Associate
Macy's
200 E Cypress Ave Burbank Ca 91502
09.2018 - 02.2026
Utilized in-depth understanding of furniture and mattresses to enhance customer satisfaction and engagement.
Achieved over one million dollars in delivered sales consistently for four consecutive years.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Drove revenue growth by regularly meeting and exceeding established sales goals.
Developed relationships with regular customers, fostering loyalty and repeat business.
Engaged in friendly conversation with customer to better uncover individual needs.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Identified and approached potential customers, effectively communicating product offerings to bring new business relationships.
Personal Banker
Union Bank of California, Currently US Bank
12185 Ventura Blvd Studio City Ca 91604
09.1999 - 04.2006
Opened new accounts, including checking, savings, CDs, IRAs, safe deposit boxes, and completed some loan applications.
Regularly exceeded sales and performance goals.
Assisted customers at the teller window, processed deposits, withdrawals and performed account maintenance accurately.
Handled the merchant teller window, usually large deposits, and balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Cross-sold bank products and services to meet customer needs and provide options.
Developed and maintained client relationships to ensure alignment with banking needs and provide tailored financial solutions.
Education
Associate of Science - Computer And Information Sciences
Los Angeles Valley College
Van Nuys, CA
Skills
Provide excellent customer service
Excellent at teamwork and collaboration
Skillful at resolving difficult customer situations
Approachable and great listener
Strong time management
Critical thinking abilities
Strong ability to manage multiple tasks
Polite and engaging attitude
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Sales Associate
Macy's
09.2018 - 02.2026
Personal Banker
Union Bank of California, Currently US Bank
09.1999 - 04.2006
Associate of Science - Computer And Information Sciences