Talisa M Morrow
Middletown,NY
Summary
Experienced Correction Officer with a proven track record of overseeing control and monitoring inmates, visitors, and employees for suspicious behavior. Successfully completes daily work reports, delegates tasks, and handles intake paperwork, fingerprints, and searches. Possesses excellent communication and leadership skills and is committed to maintaining a safe and secure environment for all. Senior-level Investigator with extensive experience managing case analysis in law enforcement settings. Adept at partnering with colleagues and other agencies to gather investigative data. Known for excellence in skill. Professional with a strong background in investigative work, adept at gathering and analyzing information to uncover key insights. Recognized for collaborative teamwork and reliability, consistently adapting to evolving requirements to achieve desired outcomes. Skilled in critical thinking, problem-solving, and effective communication, ensuring thorough and accurate investigations.
Overview
16
16
years of professional experience
Work History
Correction Captain
New York City Department of Corrections
08.2014 - 06.2022
- Supervision of 25-30 Correction Officers charged with the care and custody of incarcerated individuals
- Coordinated the supervision of inmates, assigned officers to designated post, and conducted roll call of officers at the beginning of assigned tour
- Supervised and evaluated work performance of subordinates
- Overseen inmate movement, authorized and directed search activities
- Responded to reports of emergencies
- Conferred with staff of all ranks to give and/or receive instructions and to make and/or receive reports
- Investigated charges of the inmate population and staff
- Conducted internal investigations, interviewed inmates and potential witnesses to gain incident intelligence
- Managed emergency situations effectively by executing well-coordinated response plans with precision.
- Ensured compliance with local, state, and federal regulations through diligent audits and documentation management.
- Increased interdepartmental communication through regular meetings and transparent reporting procedures.
- Conducted thorough investigations into alleged misconduct or criminal activity within the facility, ensuring accurate evidence collection and proper follow-up actions were taken.
- Reduced inmate altercations through proactive conflict resolution techniques and clear communication.
- Implemented innovative strategies that contributed significantly towards reducing instances related escapes from our institution; thus resulting fewer public safety risks outside prison walls.
- Acted as an authoritative source of information for staff regarding department policies, procedures, and updates on industry trends or legal changes impacting corrections work environments as well as their responsibilities within them.
- Actively participated industry conferences seminars order stay current latest best practices methodologies being utilized across field corrections today; ultimately applying insights gained these events towards continued improvement within my own facility operations.
- Worked closely alongside human resources personnel during hiring processes; ensuring only highly qualified candidates were selected who possessed both necessary skills and strong moral character needed fulfill duties expected them.
- Promoted a positive work environment by addressing employee concerns promptly and fairly.
- Collaborated with other departments to ensure seamless coordination of services for inmates.
- Oversaw the successful implementation of new programs designed to reduce recidivism rates among inmates.
- Evaluated employee performances regularly; providing constructive feedback designed help individuals reach their full potential professionally while also promoting overall team success through collaboration, shared goals, mutual respect among all members involved.
- Enhanced staff efficiency with regular training sessions on policy, procedure, and best practices.
- Spearheaded initiatives aimed at improving overall conditions for inmates, including mental health support programs and educational opportunities.
- Developed strong relationships with community organizations to facilitate successful inmate reintegration upon release.
- Streamlined daily operations by optimizing schedules, assignments, and resource allocation.
- Managed budgets effectively while maintaining essential resources such as staffing levels required in order meet operational needs successfully without compromising quality standards set forth within facilities under my supervision.
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Collaborated with federal agencies on investigations.
- Interviewed and interrogated suspects.
- Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
- Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
- Maintain a professional tone.
- Conducted interviews with witnesses and clients.
- Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
- Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
- Improved facility safety by implementing effective security measures and protocols.
- Maintained a high level of professionalism among staff by enforcing strict adherence to departmental standards and expectations.
Correction Officer at Riker’s Island
New York City Department of Corrections
06.2006 - 07.2014
- Supervised detainee meals, visits, recreational programs, and other activities of a diverse population of male inmates
- Conducted hourly tours to ensure overall safety and security of facility site
- Effectuated daily roll call and made various in-house announcements
- Escorted inmates to various in-house facilities and outside medical appointments
- Complied with transport guidelines, ensuring timely relocation of inmates to primary residency
- Conducted counts and room searches to detect contraband and confiscate perilous materials
- Assisted internal investigations and the interviewing of inmates and potential witnesses to gain incident intelligence
- Compiled incident reports and made case determination based on examination of findings
- Maintained ongoing communication with control room and medical staff members
- Submitted count-slips and maintained a daily activities log
- Executed fingerprinting identification through various means of print pattern comparison
- Assisted with inmate discharge planning and ensured the execution of all security procedures, policies and guidelines
- Respond to visitor/family member inquiries, requests and complaints
- Displayed a proficient, versatile demeanor in a diverse body of circumstances, effectively contributing to the expedient resolve of facility/inmate challenges
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Education
Associate of Science - Media Communications
CUNY - Bronx Community College
Bronx, NY05.2002
Skills
- Professional conduct
- Incident management
- Leadership training
- Safety training
- Workforce management
- Crisis intervention
- Staff training
- Investigation skills
Timeline
Correction Captain
New York City Department of Corrections
08.2014 - 06.2022
Correction Officer at Riker’s Island
New York City Department of Corrections
06.2006 - 07.2014
Associate of Science - Media Communications
CUNY - Bronx Community College
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