Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Talisha Shelton

Florissant,MO

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

17
17
years of professional experience
1
1
Certification

Work History

HR Coordinator

Spectrum (Charter Communication LLC)
09.2022 - Current
  • Completed the I-9 process and assisted with onboarding of employees.
  • Lead new hire orientation bi-monthly
  • Enhanced company culture by making daily rounds and checking in on new hire classes.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Manage daily attendance adherence for over 450 employees
  • Create daily request from the HR Generalists such as return to work letters, Missouri service letters and leave of absence return letters
  • Responsible for creating the HR Monthly newsletter
  • Responsible for managing the work from home process
  • Manage all separation reporting

E911 PAC 1 Coordinator

Spectrum (Charter Communication LLC)
09.2020 - 09.2022
  • Verified and updated all Spectrum telephone Customers addresses to ensure accurate transfer calling to 911 dispatching.

Police Dispatcher

Glen Carbon Police Department
01.2020 - 07.2020
  • Dispatch for Police, Fire and EMS for Glen Carbon, Maryville and Fire and Ems for Troy Illinois.
  • Dispatch Emergency services in the case of fire, theft, shooting, robbery, accident, or other emergencies as they arise and notify the supervisors and clients.
  • Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
  • Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
  • Questioned callers to determine nature of problems and locations to direct type of response needed.

Clerk Typist II

St. Louis City Towing Facility
08.2012 - 01.2020
  • Assisted in dispatching tow trucks for SLMPD, and all other City Departments
  • Maintained daily entry into REJIS of all towed vehicles for all related City Departments
  • Responsible for obtaining ownership and mailing certified letters
  • Maintained current and closed out records for weekly auction
  • Answered incoming calls and transfer appropriately
  • Managed Bi-weekly payroll for towing staff

EMS Dispatcher

St. Louis City Fire Department
06.2007 - 08.2012
  • Receive and evaluate incoming calls for emergency medical assistance and dispatch appropriate emergency response personnel to the scene
  • Transfers calls to appropriate persons/agencies
  • Enter information to computer records
  • Maintains control over the board; aware of the locations and ETA of all vehicles.
  • Maintained written dispatch logs, operates dispatch program, operates under all FCC laws and regulations, obtains all pertinent information from callers.

Education

High school Diploma - General

Theodore Roosevelt Senior High School
St. Louis, MO

Some College - Nursing

St Louis Community College at Forest Park
St. Louis, MO
09.2010

Skills

  • Professionalism and Integrity
  • Employee Relations
  • HR policies and procedures
  • New employee orientations
  • Exceptional communicator
  • Human Resource Information System HRIS
  • Relationship Building
  • Microsoft Office and Docusign
  • Data Entry and Reporting

Certification

  • REJIS certified at Level 1 and 2
  • Driver's License
  • IAED EMD certified

Timeline

HR Coordinator

Spectrum (Charter Communication LLC)
09.2022 - Current

E911 PAC 1 Coordinator

Spectrum (Charter Communication LLC)
09.2020 - 09.2022

Police Dispatcher

Glen Carbon Police Department
01.2020 - 07.2020

Clerk Typist II

St. Louis City Towing Facility
08.2012 - 01.2020

EMS Dispatcher

St. Louis City Fire Department
06.2007 - 08.2012

High school Diploma - General

Theodore Roosevelt Senior High School

Some College - Nursing

St Louis Community College at Forest Park

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Talisha Shelton