TALITA IRIGOYEN
Providence,RI
Summary
Observer of the world driven by a strong desire to understand how people and myself who take part in it collaborate with our environment to create the systems we live in.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Systems Analyst
Fidelity Investments
Smithfield, RI
08.2024 - Current
- Performed data analysis to identify trends and recommend solutions.
- Designed, developed, tested, documented, and maintained new applications and software components.
- Collaborated with stakeholders to ensure the successful implementation of systems projects.
High Net Worth Representative
Fidelity Investments
Smithfield, RI
01.2023 - 08.2024
- Demonstrating effective oral and written communication skills handling different circumstances regarding clients' investment accounts, collaborating with other teams/sectors to ensure client satisfaction, and documenting interactions among a variety of tools and applications
- Processing money movement transactions and placing requested trades for securities in brokerage accounts
- Proficient understanding of the market and federal government regulations.
Barista
Seven Stars Bakery
Providence, RI
09.2019 - 12.2022
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Operated POS system and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays abiding to health code standards
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art
- Trained new baristas on company processes and product preparation.
Server/Table Busser
Nami
Providence, RI
01.2019 - 07.2019
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Major Philosophy and Applied Mathematics -
University of Rhode Island
Kingston, RISkills
- Critical Thinking (quantitative and qualitative)
- Analytical Skills
- Financial Product and Service Knowledge
- Call Center Operations
- Bilingual - fluent in English and Spanish
- Empathic
- Written Communication
- Interpersonal Skills
- Adaptability
- Positive Attitude
Certification
- Series 7
- Series 63
Timeline
Systems Analyst
Fidelity Investments
08.2024 - Current
High Net Worth Representative
Fidelity Investments
01.2023 - 08.2024
Barista
Seven Stars Bakery
09.2019 - 12.2022
Server/Table Busser
Nami
01.2019 - 07.2019
Major Philosophy and Applied Mathematics -
University of Rhode Island
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