Taliyah Fulton
Columbia,MD
Summary
Dynamic Patient Service Representative with a proven track record at RadNet, excelling in customer service and HIPAA compliance. Skilled in insurance verification and adept at enhancing patient communication, ensuring seamless appointment scheduling and registration. Committed to maintaining confidentiality while delivering exceptional care and support in fast-paced healthcare environments.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
RadNet
07.2024 - Current
- Assisted patients with appointment scheduling and registration processes.
- Responded to patient inquiries, providing accurate information on services and procedures.
- Maintained patient confidentiality while handling sensitive information in compliance with HIPAA regulations.
- Coordinated communication between patients and healthcare providers to ensure efficient service delivery.
- Utilized electronic health record systems to update patient information and track appointments.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Assisted patients in filling out check-in and payment paperwork.
Anesthesia Technician
Sinai Hospital of Baltimore
05.2022 - 12.2022
- Operated anesthesia equipment to ensure patient safety and comfort during procedures.
- Prepared and maintained anesthesia supplies, ensuring optimal readiness for surgical teams.
- Assisted in monitoring patients' vital signs and anesthesia levels throughout procedures.
- Collaborated with healthcare professionals to streamline anesthesia processes and enhance workflow efficiency.
- Conducted routine checks on anesthesia machines, troubleshooting minor issues as needed.
- Contributed to inventory management by tracking supply levels and placing orders as necessary.
- Maintained and cleaned anesthesia machines by changing soda-lime, refilling vaporizers with anesthetic agents and replacing nitrous, oxygen and air cylinders.
Sorting Associate
Amazon
04.2017 - 11.2022
- Sorted and organized packages to streamline warehouse operations.
- Operated scanning equipment for efficient inventory tracking.
- Collaborated with team members to enhance sorting processes.
- Maintained cleanliness and organization of sorting area.
Education
High School Diploma -
Maryland Academy Of Technology And Health Sciences
Baltimore, MD06-2016
Associate of Science - Nursing
Prince George's Community College
Upper Marlboro, MD12-2027
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Insurance verifying
Timeline
Patient Service Representative
RadNet
07.2024 - Current
Anesthesia Technician
Sinai Hospital of Baltimore
05.2022 - 12.2022
Sorting Associate
Amazon
04.2017 - 11.2022
High School Diploma -
Maryland Academy Of Technology And Health Sciences
Associate of Science - Nursing
Prince George's Community College
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