Taliyah Iglesias
Brooklyn
Summary
Facilitated seamless customer experiences through effective multitasking and strong organizational skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
03.2024 - 03.2026
- Engage with guests to create positive shopping experiences, efficiently manage transactions, and maintain a clean, organized store environment.
- Drive sales through product knowledge, upselling techniques, and personalized customer service, consistently meeting or exceeding daily targets.
- Work seamlessly with team members to ensure smooth store operations, resolve customer issues, and contribute to a positive work atmosphere.
- Maintain accurate inventory records, process returns and exchanges precisely, and adhere to company policies and procedures.
- Propose and implement creative solutions to enhance guest satisfaction, streamline processes, and improve overall store performance.
FOOD AND BEVERAGE CASHIER
Tropical Eats Restaurant
10.2021 - 03.2024
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Multitasking in a fast pace environment.
Education
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Cuny Medgar Evers College
Brooklyn, NY05.2028
Skills
Achieved high customer satisfaction through effective assistance and payment collection Streamlined food preparation processes while upholding safe food handling protocols Enhanced supply restocking efficiency and maintained accurate cash handling Maximized productivity using Microsoft Office applications Cultivated strong team collaboration and resolved conflicts to maintain a positive work environment Improved time management and inventory management practices Delivered innovative problem-solving solutions and utilized advanced sales techniques with meticulous attention to detail
Additional information
- Work History
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Engaged customers to help create superior food and beverage experience.
- Operated and sanitized kitchen and food preparation equipment.
- Provided correct change to customers while following cash handling policies and procedures.
- Multitasking in a fast pace environment.
Timeline
Guest Advocate
Target
03.2024 - 03.2026
FOOD AND BEVERAGE CASHIER
Tropical Eats Restaurant
10.2021 - 03.2024
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Cuny Medgar Evers College