Kahlil Simpson
New Bern,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Mavis Tires & Brakes
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Store Manager
Mavis Discount Tires
04.2019 - 04.2021
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
Driver technician
Family Medical Supply Inc.
06.2017 - 03.2019
- Improved safety and efficiency by conducting thorough vehicle inspections and maintenance.
- Ensured accuracy in documentation, maintaining detailed records of deliveries, mileage, and time logs.
- Operated various types of vehicles safely and efficiently, including box trucks, vans, and trailers.
- Loaded and unloaded cargo with care to prevent damage or loss during transportation.
- Supported team members during peak periods or absences by assuming additional responsibilities as needed.
- Improved overall fleet performance through consistent adherence to preventive maintenance guidelines.
Education
High School Diploma -
West Craven High School
Vanceboro, NC06.2014
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Time Management
- Inventory Control
- Team Building and Leadership
Timeline
Assistant Store Manager
Mavis Tires & Brakes
05.2021 - Current
Assistant Store Manager
Mavis Discount Tires
04.2019 - 04.2021
Driver technician
Family Medical Supply Inc.
06.2017 - 03.2019
High School Diploma -
West Craven High School
Similar Profiles
Shawnde CineasShawnde Cineas
Alignment Technician at Mavis Tires & BrakesAlignment Technician at Mavis Tires & Brakes
Mike PiotrowskiMike Piotrowski
Assistant Store Manager at Mavis Tires & BrakesAssistant Store Manager at Mavis Tires & Brakes
KASHAN MCCLEANKASHAN MCCLEAN
Assistant Store Manager at Mavis Tires & BrakesAssistant Store Manager at Mavis Tires & Brakes