Tallula Roberts
Lawrence,KS
Summary
Resourceful Customer Service Consultant consistently delivering high productivity and efficiency in task completion. Possess specialized skills in communication, problem-solving, and customer relationship management. Excel in active listening, empathy, and adaptability, ensuring exceptional service delivery and client satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Consultant
Solarium Tanning & More And Solarium Tanning Ii
Overland Park , KS
2024.02 - Current
- Provided accurate information regarding product features, pricing, availability and services.
- Supported sales staff by providing pre-sale assistance including product comparisons and recommendations.
- Greeted customers and answered inquiries promptly and professionally.
- Resolved customer complaints in a timely manner with empathy and understanding.
Customer Service Specialist
Hotworx 24, Infrared Fitness Studio
Leawood , KS
2023.09 - 2024.01
- Conducted outbound calls to follow up on surveys or solicit additional business opportunities.
- Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
- Assisted customers with account maintenance such as resetting passwords and updating contact information.
- Responded to customer emails with accurate product and service information.
Education
High School Diploma -
Blue Valley High School
Stilwell, KS2023-05
Some College (No Degree) - Sales And Marketing Education
University of Kansas
Lawrence, KSSkills
- Prioritization
- Positive and professional
- Problem Resolution
- Conflict Mediation
- Customer Service
- Multi-Task Management
- Customer Relations
- Suggestive Selling
References
References available upon request.
Timeline
Customer Service Consultant
Solarium Tanning & More And Solarium Tanning Ii
2024.02 - Current
Customer Service Specialist
Hotworx 24, Infrared Fitness Studio
2023.09 - 2024.01
High School Diploma -
Blue Valley High School
Some College (No Degree) - Sales And Marketing Education
University of Kansas
Similar Profiles
Valentina Sánchez Mira DuarteValentina Sánchez Mira Duarte
Barmaid/Waitress at Bar SolariumBarmaid/Waitress at Bar Solarium
Luis Enrique IbarraLuis Enrique Ibarra
Therapist at Clínica SolariumTherapist at Clínica Solarium
JATIN PATELJATIN PATEL
Senior Maintenance Engineer at Solarium Green energy Pvt Ltd.Senior Maintenance Engineer at Solarium Green energy Pvt Ltd.