Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tallula Roberts

Lawrence,KS

Summary

Resourceful Customer Service Consultant consistently delivering high productivity and efficiency in task completion. Possess specialized skills in communication, problem-solving, and customer relationship management. Excel in active listening, empathy, and adaptability, ensuring exceptional service delivery and client satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service Consultant

Solarium Tanning & More And Solarium Tanning Ii
Overland Park, KS
02.2024 - Current
  • Provided accurate information regarding product features, pricing, availability and services.
  • Supported sales staff by providing pre-sale assistance including product comparisons and recommendations.
  • Greeted customers and answered inquiries promptly and professionally.
  • Resolved customer complaints in a timely manner with empathy and understanding.

Customer Service Specialist

Hotworx 24, Infrared Fitness Studio
Leawood, KS
09.2023 - 01.2024
  • Conducted outbound calls to follow up on surveys or solicit additional business opportunities.
  • Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
  • Assisted customers with account maintenance such as resetting passwords and updating contact information.
  • Responded to customer emails with accurate product and service information.

Education

High School Diploma -

Blue Valley High School
Stilwell, KS
05-2023

Some College (No Degree) - Sales And Marketing Education

University of Kansas
Lawrence, KS

Skills

  • Prioritization
  • Positive and professional
  • Problem Resolution
  • Conflict Mediation
  • Customer Service
  • Multi-Task Management
  • Customer Relations
  • Suggestive Selling

References

References available upon request.

Timeline

Customer Service Consultant

Solarium Tanning & More And Solarium Tanning Ii
02.2024 - Current

Customer Service Specialist

Hotworx 24, Infrared Fitness Studio
09.2023 - 01.2024

High School Diploma -

Blue Valley High School

Some College (No Degree) - Sales And Marketing Education

University of Kansas
Tallula Roberts