Tallulah Kate DUFFIN
Charlotte,NC
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. CStrong communicator and negotiator able to foster relationships with key stakeholders and knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
14
14
years of professional experience
Work History
Event Coordinator & Social Media Account Manager
Oh My Soul LLC
02.2018 - Current
- Designed and implemented social media strategies to align with business goals.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated schedules and timelines for events.
- Increased customer engagement through social media.
- Performed event coordination for larger parties and gatherings.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Coordinated florists, photographers, and musicians for events.
- Brainstormed and implemented creative event concepts and themes.
- Consulted with customers to determine objectives and requirements for events.
- Evaluated and selected service providers and vendors according to customer requirements.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Utilized social media to promote events and increase attendance.
- Trained and supervised event staff to complete tasks on time.
- Analyzed event costs to identify areas of improvement and cost savings.
- Developed creative themes for events and created related activities to engage attendees.
- Monitored and controlled event expenditures to meet budgets.
- Analyzed and reported social media and online marketing campaign results.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Suggested and implemented new features to develop brand awareness.
- Developed relationships with influencers to grow reach of company and create wider visibility.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Managed relationships with third-party vendors and suppliers to establish timely delivery of services.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Created seasonal food menus, cocktail menus to draw in customers.
Event Organizer & Operations
Oh My Soul LLC
09.2018 - 01.2020
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Participated in strategy development and planning to grow organizing program and advance campaigns.
- Coordinated schedules and timelines for events.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Concept creation, including all interior and exterior design.
- Menu design.
- Social Media Account
- Coordinated all fundraising events.
Operations, Social Media Account Manager
Hair Renewal Studios
10.2015 - 08.2019
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Brand concept and creation
- Interior and exterior dedsign
- All marketing and brand management
Sales Manager
Advanced Hair Studio
02.2011 - 07.2015
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Brand campaigns, promotions
Sales Manager
Advanced Hair Studios
12.2009 - 12.2010
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and interacted with community to increase sales volume.
Education
Diploma - Hair Design
Vidal Sassoon
London, United Kingdom08.2009
High School Diploma -
Port Shepstone High School
Port Shepstone, South Africa12.2008
Skills
- Event Planning
- Catering Coordination
- Food service knowledge
- Operations Oversight
- Social Media Management
- Budget Management
- Vendor Sourcing
- Vendor Relations
- Event Marketing
- Crisis Management
- Team mentorship
- Revenue Generation
Timeline
Event Organizer & Operations
Oh My Soul LLC
09.2018 - 01.2020
Event Coordinator & Social Media Account Manager
Oh My Soul LLC
02.2018 - Current
Operations, Social Media Account Manager
Hair Renewal Studios
10.2015 - 08.2019
Sales Manager
Advanced Hair Studio
02.2011 - 07.2015
Sales Manager
Advanced Hair Studios
12.2009 - 12.2010
Diploma - Hair Design
Vidal Sassoon
High School Diploma -
Port Shepstone High School
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