Talon Falconer
Evansville,IN
Summary
Experienced 911 Telecommunicator with strong skills in Software and Hardware troubleshooting, seeking to expand their horizons further into the Technical Support side of the Emergency Management by developing new skills and seeking certifications to better support our first responders.
Overview
6
6
years of professional experience
Work History
Telecommunicator
Central Dispatch Evansville, IN
11.2023 - Current
- Coordinated with law enforcement, fire departments, and medical services, ensuring cohesive response to emergencies.
- Maintained high-quality records of all dispatched calls for future reference and analysis.
- Analyzed and interpreted complex data from multiple sources.
- Ensured equipment functionality, conducting regular tests and reporting issues for maintenance, thus minimizing downtime.
- Developed strong rapport with field personnel, fostering teamwork in emergency situations
- Maintained strict adherence to confidentiality protocols by safeguarding sensitive information from unauthorized access.
Material Handler II
ThermoFisher Scientific
01.2021 - 02.2023
- Coordinated delivery of material from primary site warehouse and audited deliveries to guarantee accuracy and proper storage of material.
- Spearheaded development of a Client/Project based inventory system for Process Development Department on the Smart Sheet platform, saving over $200,000 in the first 6 months of implementation.
- Developed material request systems and delivery delay alerts for Operational Teams, and financial information monitoring systems for reference by Management/SLT.
- SME on several inventory related JDI, Gemba, and 5S initiatives for other teams.
Inventory Control Analyst
Ology Bioservices, Inc
05.2020 - 01.2021
- Contributed to the successful implementation of a new ERP system, leading user testing efforts and providing valuable feedback throughout the process.
- Collaborated with cross-functional teams to address supply chain issues promptly, minimizing disruptions to operations.
- Participated in the design of a new warehousing facility layout that maximized storage capacity while maintaining safety standards.
Education
Associate of Arts -
Seminole State College of Florida
Sanford, Florida, FLSkills
- Technical Troubleshooting
- Equipment Inspection
- Experience in Microsoft Word, Excel, Access
- P25 Land Mobile Radio System familiarity
- Organizational skills
- Attention to detail
- Data entry
- Team collaboration
- Analytical thinking
- Process improvement
Timeline
Telecommunicator
Central Dispatch Evansville, IN
11.2023 - Current
Material Handler II
ThermoFisher Scientific
01.2021 - 02.2023
Inventory Control Analyst
Ology Bioservices, Inc
05.2020 - 01.2021
Associate of Arts -
Seminole State College of Florida