Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
Work History
Front Services Supervisor
Choctaw Casinos And Resorts
02.2022 - Current
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Pool Operations Manager
Choctaw Casinos And Resorts
05.2020 - 02.2022
Enhanced pool safety by implementing comprehensive training programs for staff members.
Streamlined pool operations by introducing efficient scheduling systems and task delegation.
Maximized customer satisfaction with thorough attention to cleanliness and maintenance of the pool area.
Increased staff retention rates, providing ongoing professional development opportunities and fostering a positive work environment.
Shipping and Receiving Assistant
Big Lots Distribution Center
04.2019 - 08.2019
Improved shipping efficiency by streamlining processes and organizing the warehouse layout.
Managed incoming shipments, ensuring accurate inventory control and timely processing of goods.
Reduced shipping errors by implementing a barcode scanning system for improved tracking accuracy.
Assisted with the preparation of international shipping documents, ensuring regulatory compliance and timely delivery.
Landscaper
Southeastern Oklahoma State University
04.2018 - 08.2018
Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
Education
Bachelor of Science - Occupational Safety And Health
Southeastern Oklahoma State University
Durant, OK
05.2024
Skills
Strategic Planning
Business Development
Staff Management
Inventory Control
Schedule Development
Goal-Oriented
Employee Motivation
Timeline
Front Services Supervisor
Choctaw Casinos And Resorts
02.2022 - Current
Pool Operations Manager
Choctaw Casinos And Resorts
05.2020 - 02.2022
Shipping and Receiving Assistant
Big Lots Distribution Center
04.2019 - 08.2019
Landscaper
Southeastern Oklahoma State University
04.2018 - 08.2018
Bachelor of Science - Occupational Safety And Health