Talyana Dejesus
South Haven
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Esthetician
Ami Kalinka
South Haven
05.2023 - 05.2025
- Greeted clients upon arrival to spa and provided information about services offered.
- Developed relationships with vendors for procurement of necessary supplies and equipment.
- Communicated effectively with other members of the spa team regarding client concerns.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Educated clients on proper skin care techniques according to individual needs.
- Attended continuing education courses related to esthetics industry advancements.
Server
Robin Hicks
South Haven
07.2018 - 05.2023
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning
- Worked very well in a fast paced environment
- Worked very well with others
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Stayed informed about daily specials, new menu items, promotions.
Education
High School Diploma -
South Haven High School
South Haven, MI06-2021
Skills
- Order accuracy
- Cash handling
- Customer service
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Fast-paced environment
- Strong work ethic
- Multitasking and organization
- Positive guest interactions
- Safe food handling
- Food running
- Task prioritization
- Calm demeanor
- Team member support
- Liquor, wine, and food service
- Server training
- Point of sale (POS) system operations
- Upselling techniques
- Food safety
- Menu memorization
- Waxing services
- Facial treatments
- Skin analysis
- Sales tracking
Certification
- Eyelash Certified
- Esthetician license
Timeline
Esthetician
Ami Kalinka
05.2023 - 05.2025
Server
Robin Hicks
07.2018 - 05.2023
High School Diploma -
South Haven High School