Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Talyssa Haney

Fate

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

2
2
years of professional experience
2022
2022
years of post-secondary education

Work History

Customer Service Representative

Family Dollar
Fate
03.2025 - Current
  • Assisted customers with inquiries and product information efficiently.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Processed customer orders using company software and maintained accurate records.
  • Maintained a clean and organized workspace to promote a professional atmosphere.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Key Holder

Dollar General
Forney
05.2023 - 05.2024
  • Opened and closed the store according to established procedures.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained store organization and cleanliness throughout shifts.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.

Education

N Grady Spruce High School
Dallas, TX

Skills

  • Customer service
  • Order processing
  • Inventory management
  • Sales support
  • Time management
  • Money handling
  • Multitasking and organization

References

References available upon request.

Timeline

Customer Service Representative

Family Dollar
03.2025 - Current

Key Holder

Dollar General
05.2023 - 05.2024

N Grady Spruce High School

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