Tam Tran

@ Float Pool

• Provided 1 to 1 constant patient observation and direct care for patients with varying cognitive abilities, physical limitations, or on legal medical hold.
• Utilized effective de-escalation techniques when encountering agitated or distressed patients, prioritizing safety for all involved parties.
• Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
• Monitored patient progress and reported changes to healthcare professionals.
• Enhanced patient safety by conducting comprehensive room checks and maintaining clean environment.
• Promoted patient autonomy by encouraging self-care activities within safe boundaries, fostering independence.

⦾ Adult Medical-Surgical Unit

• Promoted good health and personal hygiene for 9 to 12 patients with Activities of Daily Living, transferring, and ambulating patients and prioritized safety by communicating with nurses regarding patient concerns, status, intake and output, and vital signs
• Documented patients’ vital signs, input and output, daily care, and safety checks as needed in electronic medical records (EPIC)
• Collaborated with RN by reporting abnormal findings and communicating concerns of patients during admission and discharge process.
• Observed and hourly documented patient's condition status and attitude
• Assisted patients in passive range-of-motion exercises, and protective device application and performed procedures and specimen collection for further testing.
• Participated in regular staff meetings to discuss emerging issues within unit, contributing ideas for quality improvement initiatives.
  
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Coordinated patient care by triaging patient 50 incoming phone calls, completing paperwork, obtaining records, and managing insurance authorizations per day from clients
  

• Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
• Provided 4tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
• Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering positive work environment.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Collected 400 payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.