Tama Siilata
Property Adjuster/Restoration Constractor
Wahiawa,HI
Summary
Results-oriented Claims Handler/Contractor/Adjuster bringing hands-on experience and exceptional leadership and communication skills. Background includes over 15 years in the insurance industry. Proficient in Xactimate estimating.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Estimator/ Project Manager
Inline Construction
02.2022 - Current
- Reviewed completed projects'' actual costs compared against estimates as part of a continuous improvement process, refining future estimates based on lessons learned.
- Used specialized software (Xactimate) to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Identified areas of risk during preconstruction phase, recommending appropriate mitigation strategies to prevent costly delays or changes later on in projects.
- Communicated directly with insurance adjusters to verify scope of work, coverage, and price details of estimates via Xactimate.
Owner/Operator
Ace Restoration Hawaii
04.2012 - 02.2022
- Received claimant/insured information from Insurance company(s), make initial contact and setup appointments.
- Inspect and investigate insurance losses.
- Provide insurance companies with Xactimate Estimate.
- Inspect and investigate insurance losses to make sure it is in line with standard construction rate and pricing.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Reduced personnel turnover and promoted employee development by recruiting team-orient
- Provide adequate training for water mitigation and mold remediation to employees.
- Manage quality control by inspecting water mitigation and reconstruction job sites.
Property Claims Adjuster
First Insurance Company Of Hawaii, LTD
03.2010 - 03.2012
- Negotiated and handled both residential and commerical claim settlements.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Handled large loss claims, such and fires (total loss to a dwelling) and High rise claims with multiple units involved.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Promoted each year and offered a promotion to remain with the company. Once I left the company, I was again made an offer to return and take a supervisory position.
Construction Estimator
Real Builder, LLC
06.2005 - 02.2010
- Real Builders, LLC was PSP (Preferred Service Provider) for State Farm. I was the intial contact and I would receive the insured's information, make contact and setup initial inspection.
- Inspect insurance losses (claims), take measurements, photos, and provide a Xactimate estimate for State Farm and upload via Xact analysis.
- Prepared material orders to complete projects on time and within budget.
- Delivered comprehensive bid proposals for Insurance projects and gained client approval on costs.
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
Education
Bachelor of Science - Economics
University of Utah
Salt Lake City, UT 08.2001 - 05.2005
Skills
15 Plus years of Xactimate Estimating Experience
Water Technician Certification
Applied Antimicrobial Technician Certification
HAAG Certification for Residential Roofing
HAAG Certification for Wind Damage
HAAG Certification for Commercial Roofing
Property Adjuster license (expired)
Timeline
Estimator/ Project Manager
Inline Construction
02.2022 - Current
Owner/Operator
Ace Restoration Hawaii
04.2012 - 02.2022
Property Claims Adjuster
First Insurance Company Of Hawaii, LTD
03.2010 - 03.2012
Construction Estimator
Real Builder, LLC
06.2005 - 02.2010
Bachelor of Science - Economics
University of Utah
08.2001 - 05.2005