Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamakia Blansett

Metairie,LA

Summary

Accomplished professional with expertise in customer service and document control, honed at OnPath Federal Credit Union. Proven ability to enhance organizational efficiency and foster positive work environments. Adept at managing sensitive information and improving customer satisfaction. Recognized for attention to detail and effective communication, contributing to a 20% increase in team productivity.

Overview

13
13
years of professional experience

Work History

Loan Support Administrator

OnPath Federal Credit Union
09.2017 - 04.2025
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.

CSR

Hobby Lobby
07.2014 - 09.2017
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.

Supervisor

Uhaul Moving And Storage
02.2012 - 10.2016
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

Associate of Arts - Early Childhood Care And Education

TCC
Norfolk, VA
06-2006

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Document control
  • Mail handling
  • Administrative support

Timeline

Loan Support Administrator

OnPath Federal Credit Union
09.2017 - 04.2025

CSR

Hobby Lobby
07.2014 - 09.2017

Supervisor

Uhaul Moving And Storage
02.2012 - 10.2016

Associate of Arts - Early Childhood Care And Education

TCC

Similar Profiles

CREATE PROFILE
Tamakia Blansett