Tamana Imami
San Diego,CA
Summary
Motivated Housekeeper with work experience. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Housekeeper
Marriott La Jolla
San Deigo , CA
07.2023 - Current
- Ensuring the rooms is cleaned and sanitize
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Communicated with maintenance team on damages to repair.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Making sure all amenities ia complete.
Server
Hotel Inter Contnental
Kabul , California
02.2022 - 03.2023
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Took orders from customers accurately and in a timely manner.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Monitored dining room for cleanliness and proper set-up at all times.
- Garnished dishes and beverages to serve visually appealing menu items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverages to patrons and confirmed complete orders.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
Sardar Kabuli Girls
Kabul Afghanistan 10-2021
Some College (No Degree) - English-as-a-Second-Language Education
Cesar E Chavez Campus
San Deigo Skills
- Deep cleaning
- Room preparation
- Polishing surfaces
- Bed making proficiency
- Housekeeping
- Customer service
- Guest relations
- Kitchen cleaning
Timeline
Housekeeper
Marriott La Jolla
07.2023 - Current
Server
Hotel Inter Contnental
02.2022 - 03.2023
High School Diploma -
Sardar Kabuli Girls
Some College (No Degree) - English-as-a-Second-Language Education
Cesar E Chavez Campus
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