Tamar Boucher
Lehigh Acres,FL
Summary
Reliable Medical Support professional with over 10 years of experience in Healthcare environment. Expertly assist with office operations and physician support by gathering patient information, and documenting accurately. Multitasks and prioritizes workloads with little or no supervision. Cheerful, positive and upbeat with excellent communication skills.
Overview
20
20
years of professional experience
Work History
Nationally Certified Medical Assistant
Lee Health System - LPG CARDIOLOGY
01.2022 - 08.2023
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Documented vital signs and health history for patients in clinic and hospital environments
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Sanitized, restocked and organized exam rooms and medical equipment
- Called and faxed pharmacies to submit prescriptions and refills
- Collected and documented patient medical information such as blood pressure and weight
- Explained procedures and answer questions to reduce anxieties and increase patient cooperation
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Obtained client medical history, medication information, symptoms and allergies.
- Respond to patient messages, prescription requests and questions
Medical Assistant (Internship)
Premier Cardiology Care
11.2021 - 11.2021
- Obtained patient medical history, medication information, symptoms and allergies
- Promoted office efficiency, coordinating charts, completing prior authorization and prep patients for stress tests
- Learned to navigate Athena Health to document patients visit, locate physicians orders, scan, and fax documents
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Completed clinical procedures and gathered patient data for interpretation by physician
- Collected and documented patient medical information such as blood pressure and weight.
Concierge
Discovery Village At The Fourm
02.2019 - 03.2020
- Greeted residents and visitors upon arrival, offered assistance and answered about upcoming tours
- Ensured safety of residents by physically responding to all residential alarms
- General office duties and operating multiple phone lines
- Arranged for transportation to and from doctor visits, airport, and stores
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Used Microsoft Word and other software tools to create documents and other communications
- Developed and maintained courteous and effective working relationships.
Certified Nursing Assistant /Unit Secretary
Lee Health System
11.2010 - 03.2015
- Assisting patient with daily/nightly personal hygiene
- Obtaining Vital signs per unit protocol, monitoring, reporting, and documenting any changes in patients status
- Inputting physicians orders into EPIC
- Ordering lab work and other necessary tests per physicians order
- Establishing contact with doctor's office to request consults for patient evaluation
- Maintaining bed logs upon admission and discharge of patients on units with 36 beds
- Continuously observing visitors, checking for visitors pass
- Assisting physicians by accompanying them in patients rooms as needed for safety
- Ordering floor supplies from various vendors.
Certified Nursing Assistant
Winkler Court LLC
06.2008 - 01.2011
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Cared for residents in assisted living facility and delivered high-quality support to meet needs
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Certified Nursing Assistant
Nursecore
01.2006 - 06.2008
- Assist with ADLs per facility standards
- Feeding patients
- Reporting mental and physical changes in residents/patients
- Assist with activities per facility standards
- In-home assisted care
- Light housekeeping
- Drive clients to appointments and grocery store
- Companionship
- Intake specialist at Mental Health Facility
- Inventory of clients belongings
- Observation of clients per Baker Act protocol and facility protocol
- Assess clients under supervision of Clinician
- Assist in emergent and crisis situations by using proper deescalation techniques per protocol
- Round, report and document clients activities and behavior
- Assist with activities in the day room.
Patient Care Technician
Southwest Florida Regional Medical Center
02.2004 - 03.2006
- Assist patients with ADLs
- Pass food trays and assist with patient feedings as needed
- Obtain and document vital signs per unit protocol
- Document input and output
- Assist with minor procedures
- Assist with wound checks and do dressing changes
- Sit with, observe and document 1:1 patients per Baker Act/Unit protocol
- Observe, document and report mental and physical changes in patients
- Prepare patients for upcoming procedures, shaves, baths/showers, Chlorhexidine wipes
- Foley Catheter insertion, care and documentation
- Perform and print EKGs.
Education
Zeal Technical Institute
12.2021
Certificate - Patient Care Technician
Fort Myers Technical College
Fort Myers, FL01.2004
GED -
NY National Guard Challenge Program
Peekskill, NY08.1995
Skills
- Vital signs monitoring
- Patient Care
- EKG
- Unit Secretary
- Multi-lined phone system
- Epic
- Blood glucose monitoring
- Vaccine administration
- Stress test and Nuclear Stress prep
- External Cardiac Device- Holter monitors teaching and set up
- CPR Certified
- Home Health Aide
Timeline
Nationally Certified Medical Assistant
Lee Health System - LPG CARDIOLOGY
01.2022 - 08.2023
Medical Assistant (Internship)
Premier Cardiology Care
11.2021 - 11.2021
Concierge
Discovery Village At The Fourm
02.2019 - 03.2020
Certified Nursing Assistant /Unit Secretary
Lee Health System
11.2010 - 03.2015
Certified Nursing Assistant
Winkler Court LLC
06.2008 - 01.2011
Certified Nursing Assistant
Nursecore
01.2006 - 06.2008
Patient Care Technician
Southwest Florida Regional Medical Center
02.2004 - 03.2006
Zeal Technical Institute
Certificate - Patient Care Technician
Fort Myers Technical College
GED -
NY National Guard Challenge Program
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