Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Adams

Astoria,OR

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Wells Fargo through expert cash handling and exceptional customer service. Mastered data entry and fraud detection, contributing significantly to team goals. Excelled in fast-paced environments, showcasing a strong work ethic and meticulous attention to detail without exceeding a 55-word limit. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Overview

4
4
years of professional experience

Work History

Operations Processor

Wells Fargo
Portsmouth, VA
01.2023 - 07.2024

At my job for wells fargo i operated as a processor and a receiver for ingoing and outgoing deposits. As a processor, I ran each deposit and balanced them or gave the customer an out of balance. I handled cash, coin, and checks throughout the day, up to 300 deposits in my shift. When i was in receiving I was responsible for loading and unloading currency trucks such as Loomis, Brinks and Garda. After getting the work i would count and inventory all coming in so we could keep an accurate count. On certain days i was a part of the check batching and logging, In this process the checks must be batched together and put into the EVAS system then sent to the correct receiver. Participated in weekly meetings with team members to discuss progress towards goals.

Gate Clerk

Damco Distribution
Suffolk, VA
01.2022 - 09.2022

I make sure all of the containers, trailers and live loads are checked in and out properly. We write all of there information down and give them the proper paperwork so they are prepared for their next trip. We work together with the inside of the warehouse, everyone communicates so we can get the job done. Managed multiple tasks simultaneously while maintaining high standards of work quality. Utilized computer software programs such as Microsoft Office Suite to enter data into database systems accurately. Skilled in problem solving, multitasking, and managing time efficiently. Monitored access control points, ensuring only authorized personnel are allowed entry and exit from the premises, according to established policies and procedures. Developed effective strategies for resolving customer complaints promptly and professionally. Prepared reports detailing gate activity including number of visitors entering and exiting premises each day. Maintained an organized filing system for easy retrieval of records when needed. Trained new staff members on proper gate clerk duties such as scanning identification cards and issuing visitor badges. Locked doors and gates of entrances and exits to secure buildings. Assisted vendors and other third parties with access to restricted areas. Directed drivers on premises to control traffic.

Maintenance Crew Member

Onelifefitness
Chesapeake, VA
08.2021 - 01.2022

As my role as a maintenance worker i was responsible for the general maintenance and cleanliness of the gym and its facilities. My daily responsibilities included cleaning the woman's locker rooms that had a steam room, sauna and showers. I maintained the general workout equipment, cleaned any messes and picked up trash. Replacing and disinfecting towels, spray bottles, and equipment. Cleaned air vents and replaced filter to facilitate proper air flow.

Sales Associate

Rack Rooms Shoe Store
Portsmouth, VA
12.2020 - 08.2021

At Rack Room my responsibilities consisted of organizing and putting away shoes. I also assisted customers with checking out and finding what they're looking for. Cleaning and stocking were important to us and the customers. Consistently organized and restocked display racks to keep the store ready for customer needs. Interacted professionally with customers, informing individuals of sales promotions and driving product interest. Arranged merchandise to be visually pleasing and well organized, focusing on item accessibility and aesthetic appeal. Kept work area clean, organized and free of clutter at all times.

Sales Associate

CHKD Thrift Store
Portsmouth, VA
06.2020 - 12.2020

At CHKD we Supported company mission and values through honesty, integrity, and high-quality performance. Assisted cashiers and customers with locating products, checking prices, and tracking down replacements. Unloaded, unboxed, and transported merchandise and set up attractive displays. Assisted with store recovery to maintain clean and organized sales floor throughout shift. Greeted customers warmly and offered assistance. Handled customer complaints and inquiries in a courteous and efficient manner. Provided accurate information about products, prices and availability both in person and over the phone. Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

Cashier

Wendy's Fast Food
Suffolk, VA
02.2020 - 06.2020

Washed pots, pans, dishes, utensils, and other cooking equipment to eliminate bacteria. Greeted customers to take food orders and provide information about menus. Operated cash register to receive payment from customers in cash or credit card form. Stocked, cleaned, and restocked workstations and display cases. Operated cash register and accurately processed payments, returns, and exchanges. Maintained cleanliness of the checkout area by cleaning counters, shelves and windows. Performed opening and closing procedures, such as counting cash register, restocking, and cleaning. Provided excellent customer service by greeting customers and offering assistance. Helped restock shelves when necessary to maintain an organized display area. Accurately processed customer payments using cash, credit cards, and checks.

Education

Some College (No Degree) - Accounting

Tidewater Community College
Norfolk, VA

Skills

  • Data entry
  • Fraud Detection
  • Cash handling
  • Customer Service
  • Strong work ethic
  • Banking Laws and Compliance

Timeline

Operations Processor

Wells Fargo
01.2023 - 07.2024

Gate Clerk

Damco Distribution
01.2022 - 09.2022

Maintenance Crew Member

Onelifefitness
08.2021 - 01.2022

Sales Associate

Rack Rooms Shoe Store
12.2020 - 08.2021

Sales Associate

CHKD Thrift Store
06.2020 - 12.2020

Cashier

Wendy's Fast Food
02.2020 - 06.2020

Some College (No Degree) - Accounting

Tidewater Community College
Tamara Adams