Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tamara Adams

Zanesville

Summary

Accomplished administrative professional with over 20 years of experience in office administration, vendor relations, and database management. Proven ability to enhance operational efficiency and support management teams effectively. Dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

19
19
years of professional experience

Work History

Administrative Assistant/Department Assistant

Genesis Healthcare System
05.2005 - 04.2024
  • Provided administrative support to the Director and management team of Women's and Children's Services, including scheduling meetings and managing calendars.
  • Developed and managed database systems containing employee information, patient information, and other statistics tracking.
  • Assisted with the planning of meetings and special events by arranging catering services, securing rooms, providing technical support, and ordering and preparing materials.
  • Managed staff work schedules and training schedules.
  • Managed employee time records to include shift work, bonuses, PTO, and medical leaves. Then, it was submitted to payroll for processing accurate employee pay.
  • Assisted in preparing correspondence, reports, and presentations for meetings, as well as the agendas and meeting minutes.
  • Supported onboarding processes by setting up interviews, preparing new hire documentation, and orientation materials.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Conducted research on policies and procedures, as requested by management. Kept the electronic P&P system up to date.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Coordinated office supplies inventory and facilitated timely reordering processes.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence between staff and the management team.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Answered questions from patients and families regarding services offered by our departments.
  • Processed invoices for payment using accounting software applications.

Co-Owner

Adams All Climate Control LLC
11.2011 - 04.2023
  • Managed the daily schedule for HVAC service and installation projects.
  • Developed marketing strategies to promote and grow company awareness.
  • Established strong relationships with suppliers and vendors for quality materials procurement.
  • Managed day-to-day business operations including staffing, inventory management and payroll processing.
  • Oversaw customer service activities to ensure quality standards were met, to maintain positive relationships.
  • Calculated and wrote proposals, planned service agreements and contracts.
  • Processed warranties with manufacturers. As well as filled warranty claims.
  • Processed accounts payable and accounts receivable.
  • Maintained accurate records and tracking for tax filing. As well as filing monthly tax reports and payments.

Education

Associates of Business Administration

Zane State College
Zanesville, OH
05-1995

Skills

  • Office administration
  • Customer relationship management
  • Records management systems
  • Database management
  • Vendor management
  • Time management
  • Effective communication
  • Problem-solving
  • Attention to detail
  • Computer proficiency
  • Team collaboration
  • Self-starter

References

References available upon request.

Timeline

Co-Owner

Adams All Climate Control LLC
11.2011 - 04.2023

Administrative Assistant/Department Assistant

Genesis Healthcare System
05.2005 - 04.2024

Associates of Business Administration

Zane State College

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