Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Alexis

Miami

Summary

I am professional ,quick on my feet, and ready for a challenge. Always had superb peoples skills. With my many years at the credit union I have learned to relay information to all people as everyone is different. Although I am professional, I have mastered being someone our members can relate to. A friend they feel comfortable talking to. I am efficient in my delivery and my knowledge of my position only adds to my confidence. Skilled in problem-solving, critical thinking, and adaptability, essential for customer satisfaction.

Overview

7
7
years of professional experience

Work History

Contact Center Associate II

Space Coast Credit Union
07.2018 - Current
  • Provide customer service via live chat, secure message, and by phone
  • Process Wire Request
  • Maintained strong product knowledge to provide accurate information when assisting customers with their inquiries or concerns.

Education

Bachelor of Science - Business Management

Broward College
Fort Lauderdale, FL
05-2026

Skills

  • Problem Solving/ Critical Thinking
  • Chat Support
  • Adaptability
  • Verbal and written communication
  • Superb interpersonal skills
  • Knowledgeable on products and services
  • Complaint resolution/ Deescalate
  • Analytical

Timeline

Contact Center Associate II

Space Coast Credit Union
07.2018 - Current

Bachelor of Science - Business Management

Broward College
Tamara Alexis