Tamara Borgert
Kettering,OH
Summary
Dynamic Administrative Assistant with proven expertise at South Dayton Acute Care Consultants, excelling in customer service and data entry. Recognized for streamlining office procedures and enhancing patient communication, fostering a collaborative environment. Adept at scheduling and recordkeeping, ensuring efficient operations and superior support for healthcare professionals.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
South Dayton Acute Care Consultants
Kettering, OH
01.2019 - Current
- Managed scheduling and calendar coordination for multiple healthcare professionals.
- Assisted in preparation of patient records and documentation for appointments.
- Implemented office procedures to streamline communication within administrative team.
- Facilitated patient inquiries, providing timely information on services and appointments.
- Organized office supply inventory, ensuring availability of essential materials.
- Coordinated meetings and events, supporting logistics and participant engagement efforts.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
Patient Care Coordinator
South Dayton Acute Care Consultants
Kettering, OH
05.1997 - 01.2019
- Managed scheduling and calendar coordination for multiple healthcare professionals.
- Assisted in preparation of patient records and documentation for appointments.
- Implemented office procedures to streamline communication within administrative team.
- Facilitated patient inquiries, providing timely information on services and appointments.
- Organized office supply inventory, ensuring availability of essential materials.
- Coordinated meetings and events, supporting logistics and participant engagement efforts.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
Education
High School Diploma -
Kettering Fairmont High School
Kettering, OHSkills
Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Time management
File organization
Microsoft outlook
Customer and client relations
Filing
Customer relations
Clerical support
Strong problem solver
Scheduling
Documentation and recordkeeping
Professional communication
Scheduling and calendar management
Dedicated team player
Appointment scheduling
Recordkeeping
Verbal communication
Timeline
Administrative Assistant
South Dayton Acute Care Consultants
01.2019 - Current
Patient Care Coordinator
South Dayton Acute Care Consultants
05.1997 - 01.2019
High School Diploma -
Kettering Fairmont High School