Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamara Bratjan

Fort Plain,NY

Summary

Self-motivated, dependable Residential Counselor committed to facilitating environment that creates fulfilling sense of home. Provided compassionate support while adhering to mission of organization. Excellent communication and relationship building skills.

Overview

8
8
years of professional experience

Work History

Resident Counselor

Catholic Charities
Johnstown, NY
03.2022 - Current
  • Mediated conflict to provide safe and secure environment through policy enforcement.
  • Maintained communication with staff members and residents to promote supportive environment.
  • Established consistent relationships with residents to maintain professional boundaries.
  • Enforced policies and safety standards through building and room rounds.
  • Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.

Dental Assistant

Albany Dental Care
Albany, NY
08.2018 - 03.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures.

Lead Surgical Assistant

Albany Oral-Maxillofacial Surgeons
Albany, NY
05.2016 - 03.2018
  • Quickly responded to emergency situations during procedures with life-saving aid.
  • Kept views unobstructed by retracting, sponging and suctioning surgical sites.
  • Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
  • Paid close attention to operating procedures for adherence to established surgical techniques.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Dental Assistant

Albany Dental Care
Albany, NY
04.2013 - 04.2016
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Explained treatment procedures and instructed patients on home care guidelines.

Education

High School Diploma -

Galway High School
Galway, NY
06.1987

Skills

  • Administrative Duties
  • Unusual Behavior Reporting
  • Data Entry
  • Daily Living Skills Instruction
  • Life Skills Development
  • Instructional Techniques
  • Resident Supervision
  • Healthy Habits Promotion
  • Supporting Daily Living Needs
  • Effective Conflict Resolution Skills
  • Positive Reinforcement Methods
  • Instructional Techniques

Timeline

Resident Counselor

Catholic Charities
03.2022 - Current

Dental Assistant

Albany Dental Care
08.2018 - 03.2021

Lead Surgical Assistant

Albany Oral-Maxillofacial Surgeons
05.2016 - 03.2018

Dental Assistant

Albany Dental Care
04.2013 - 04.2016

High School Diploma -

Galway High School
Tamara Bratjan